Problem with DANTE

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lito
Posts: 125
Joined: Fri Apr 16, 2010 7:08 am
Primary DAW OS: MacOS
Location: Austria

Problem with DANTE

Post by lito »

Hello,
I have changed my system from TB to DANTE with DP 11.02 on Mac Pro Desktop late 2013 with Big Sur.
I have a small stuff: my Hardware Dante Device is my Lynx Aurora'n Converter, Netgear Gigabit Ethernet Plus Switch(GS308E), 4 Avid Artist Mix Controllers.
The problem is: when I'm starting my System it's running about 10 minutes and then the Mac crashes. ( No crash on my Lynx ) When I start the Mac again, the system is running perfect without any problems and a lot of hours.
But next day I have the same issue !

In my opinion the bug is certainly on DP, because when I open my system without DP it don't occur some crashes !

BTW: all Hardware stuff on newest drivers incl. the Dante DVS-Version !

Is there someone to know problems with DANTE ?

Thanking you in anticipation !
Only a Tele is good enough !!!
mrgkeys
Posts: 189
Joined: Tue Nov 16, 2004 10:01 pm
Primary DAW OS: MacOS

Re: Problem with DANTE

Post by mrgkeys »

A crash log would certainly help... I believe you can't shut off the energy saving feature of that Netgear piece. One of the first Dante to dos is to shut off Energy Savings in the switch you're using. Might be a place to start your troubleshooting.
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lito
Posts: 125
Joined: Fri Apr 16, 2010 7:08 am
Primary DAW OS: MacOS
Location: Austria

Re: Problem with DANTE

Post by lito »

mrgkeys wrote: Fri Nov 26, 2021 12:24 pm A crash log would certainly help... I believe you can't shut off the energy saving feature of that Netgear piece. One of the first Dante to dos is to shut off Energy Savings in the switch you're using. Might be a place to start your troubleshooting.
Thanks a lot for your help ! Yes, my switcher was wrong, now I have a managed switcher and it's running perfect :D

Greets lito
Only a Tele is good enough !!!
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