new 828ES not seen over thunderbolt (but is on usb)

Moderator: James Steele

Forum rules
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Post Reply
Flux302
Posts: 2
Joined: Wed May 20, 2020 5:57 pm
Primary DAW OS: MacOS

new 828ES not seen over thunderbolt (but is on usb)

Post by Flux302 »

ok so I have installed the drivers, dealt with the absurd allowance in Mojave for the drivers (what a headache and I forget it all the time when installing new drivers!). Now I have the unit installed in the rack but it will not appear over thunderbolt. I finally got it working over USB but it just simply wont work over thunderbolt. I have tried going through my thunderbolt hub, direct, swapping cables etc. rebooting , reinstalling the drivers etc. nothing seems to be working. it worked just fine with my clarett 8 pre x ...
brucie
Posts: 4
Joined: Thu Mar 03, 2005 10:01 pm
Primary DAW OS: MacOS
Location: England
Contact:

Re: new 828ES not seen over thunderbolt (but is on usb)

Post by brucie »

SNAP!

I am having exactly the same problem. Did you find a solution?
Neil S. Bruce B.Eng(Hons) Dip(Mus)

syncro:sound - London
Tel : +44 (0)7771 877690
Web : www.spencerbruce.com
labman
Posts: 2014
Joined: Sun Jan 23, 2005 10:01 pm
Primary DAW OS: Unspecified

Re: new 828ES not seen over thunderbolt (but is on usb)

Post by labman »

i will be anxious to hear your solution.
AMPGUI themes - Andy rocks!, 3 macs, MacPro 768GB ram, 16core OS12.7.5, DP11.32, all Waves, all SLATE,PSP, IK multimedia & Audioease plugs, all PAlliance, Softube, most all Orchestral Tools, tons of NI VI's all air Spitfire, all Audiobro, all Berlin, EW PLAY, LLizard, MachFive3, Kontakt5, Omnisphere, RMX, LASS, all Soundtoys, Lexicon AU's, melodyne and others I know am forgetting, cause I'm old...Also mucho outboard rigs, MTPs, DTP, antelope WC, and 4 control surfaces with Raven.
User avatar
HCMarkus
Posts: 10383
Joined: Tue Jan 10, 2006 9:01 am
Primary DAW OS: MacOS
Location: Rancho Bohemia, California
Contact:

Re: new 828ES not seen over thunderbolt (but is on usb)

Post by HCMarkus »

I run my 828es via USB (my Mac 5,1 has no Thunderbolt ports), so can only suggest reaching out to MOTU. Has anyone with this issue done so and, if so, what was the result?
HC Markus
M1 Mac Studio Ultra • 64GB RAM • 828es • macOS 14.73 • DP 11.34
https://rbohemia.com
Post Reply