HELP! DP 7.24 crashes...RESOLVED

[cuttime]

...on a previously rock solid 16G 10.6.8 i7 iMac that seems to check out on everything else. Using Broadcast Wave 24 bit file formats crashes via the transport on either PLAY or RECORD every single time on old or new projects! Did a complete uninstall/reinstall, trashed preferences, repaired permissions, disabled/enabled plugs, checked drives, did the chicken dance. If I choose another audio file format (SDII, for example), all is OK. Of course I'll take it up with MOTU but I need help now! TIA!

Crash thread:

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x9879f5e3 CFStringGetCString + 131
1 PerfFoundation.dylib 0x02201b0c BWFBroadcastWaveExtension::BroadcastWaveExtensionDefaultChunkSize() + 102
2 PerfFoundation.dylib 0x02202145 BWFBroadcastWaveExtension::BWFBroadcastWaveExtension(SoundFileAttributes const&) + 1035
3 PerfFoundation.dylib 0x022010d2 WAVEWriter::WriteBroadcastExtensionChunk(PerfSurroundModel, int) + 90
4 PerfFoundation.dylib 0x022019c9 WAVEWriter::WriteHeader(PerfSurroundModel, int) + 121
5 PerfEngine.dylib 0x01d13345 WAVESoundFileFormat::CreateFileOnDisk(SoundFileAttributes const&, SampleCount, bool, SampleCount) + 287
6 PerfEngine.dylib 0x01d906b2 AudioRecorder::History::History(int, int) + 1518
7 PerfEngine.dylib 0x01d91604 AudioRecorder::History::History(int, int) + 5440
8 PerfEngine.dylib 0x01d8d34b AudioRecorder::Prime(long long, long, AudioRecorder::OverviewOption) + 133
9 PerfEngine.dylib 0x01d8d450 AudioRecorder::Prime(long long, long) + 46
10 PerfEngine.dylib 0x01d93fb9 AudioRecordMgr::Prime() + 233
11 PerfEngine.dylib 0x01c99cb2 SoundbiteRecorder::PrimeHi() + 62
12 PerfEngine.dylib 0x01d5ee30 AudioTransport::PrimeHi() + 222
13 PerfEngine.dylib 0x01c42a3d PollOutput(bool) + 613
14 PerfEngine.dylib 0x01badc6c CountoffDisabledBecauseNotRecording() + 612
15 PerfEngine.dylib 0x01bade93 CountoffDisabledBecauseNotRecording() + 1163
16 PerfEngine.dylib 0x01badee8 CountoffDisabledBecauseNotRecording() + 1248
17 PerfEngine.dylib 0x01c677f0 TransportControl::DoControlAction(ControlAction, bool) + 544
18 PerfEngine.dylib 0x01c67bc6 TransportControl::DoControlAction(ControlAction, bool) + 1526
19 com.motu.DigitalPerformer 0x0036f658 UniqueListEditDlg<WinSet, UString, ListofUniquelyNamedKeyProducer<WinSet> >::HandleItem(short, long) + 245862
20 GenericPanes.dylib 0x01535b58 GIconButton::HandleClick(EventRecordAdapter*) + 90
21 PerfFoundation.dylib 0x021ab3c6 GlogPane::TryClick(EventRecordAdapter*) + 126
22 PerfFoundation.dylib 0x021ab4ae GlogPane::GlogMessage(short, long) + 200
23 PerfFoundation.dylib 0x021951a7 GlogWindowPane::DispatchClick(EventRecordAdapter*, short*, long*) + 213
24 PerfFoundation.dylib 0x021a1571 HandleGlogEvent(glogRec*, EventRecordAdapter*, short*, long*) + 735
25 com.motu.DigitalPerformer 0x0036fff6 UniqueListEditDlg<WinSet, UString, ListofUniquelyNamedKeyProducer<WinSet> >::HandleItem(short, long) + 248324
26 PerfFoundation.dylib 0x021a2036 glogRec::HandleUIEvent(UIEvent&) + 1226
27 PerfFoundation.dylib 0x021d73da GlogEventConnection::GlogEventConnection(MotuOSWindow::OSWindow*) + 550
28 PerfFoundation.dylib 0x021d7686 GlogEventConnection::GlogEventConnection(MotuOSWindow::OSWindow*) + 1234
29 PerfFoundation.dylib 0x021d72f2 GlogEventConnection::GlogEventConnection(MotuOSWindow::OSWindow*) + 318
30 PerfFoundation.dylib 0x021d8262 CarbonEventHandler::EventHandlerProc(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 120
31 com.apple.HIToolbox 0x933abc0f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
32 com.apple.HIToolbox 0x933aaed6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
33 com.apple.HIToolbox 0x933cd773 SendEventToEventTarget + 52
34 com.apple.HIToolbox 0x933df2af ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1257
35 com.apple.HIToolbox 0x933ac060 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
36 com.apple.HIToolbox 0x933aaed6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
37 com.apple.HIToolbox 0x933cd773 SendEventToEventTarget + 52
38 com.apple.HIToolbox 0x93556c17 ToolboxEventDispatcher + 86
39 com.apple.HIToolbox 0x93556d4f RunApplicationEventLoop + 243
40 com.motu.DigitalPerformer 0x007c3a54 SndBiteStripTimeScrollMouseWheelHandler::Clone() + 746724
41 com.motu.DigitalPerformer 0x00022ab2 0x1000 + 137906
42 com.motu.DigitalPerformer 0x000229d9 0x1000 + 137689

[MIDI Life Crisis]

Well this is way out of left field and I totally am pulling it out of my ass, butt (pun intended) why not trash ALL the com.apple.QuickTime plists in both the system and the user libraries? Doesn't QT pretty much determine how files are seen by the system?

Might do nothing but it couldn't hurt and nobody else seems to be around. Probably an exercise in futility, but since you seem desperate, I just thought I'd tell you what I'd do.

Good luck.

Oh, wait! Maybe also try resetting your PRAM? Startup the Mac holding down the CMD-OPT-p-r keys and wait until you hear the startup chime three times.

[cuttime]

Thanks MLC, I haven't tried the QT or PRAM hailmarys yet. Running the Hardware test now and it could take a while...

[MIDI Life Crisis]

I doubt it's a hardware issue since other formats are working. I'm guessing, since it's brave, that it has something to do with the timestamp, which might well be a QT issue.

[cuttime]

Hardware tests complete. Damn, I'm stupefied.

[MIDI Life Crisis]

I'd play with making the default format aiff and importing a bwav, and play around with the conversion settings. A call to MOTU may be in order.

[cuttime]

I'd play with making the default format aiff and importing a bwav, and play around with the conversion settings. A call to MOTU may be in order.

I think you hit the nail on the proverbial head.

[MIDI Life Crisis]

I threw a lot of stuff against the wall. What stuck?

[cuttime]

I threw a lot of stuff against the wall. What stuck?

File associations, but not a solution yet...

[cuttime]

Still working on this; haven't gotten through to MOTU yet. The solution is staring me in the face with that BW extension, but I'm too stupid to figure out the solution. Gonna start looking at Time Machine files...

[cuttime]

Update: Lorne at MOTU responded in a very punctual manner and suggested the old "new user account try". Well, to my chagrin it worked, but when go back to my admin account it is the same old same old. He basically bounced it in Apple's lap, but the thought of bringing it up to them is daunting. Any other thoughts?

[MIDI Life Crisis]

Yeah, but you're not gonna like it.

At times my system in the past has gone a little wonky with oddball things. What I sometimes do as a last act of desperation is buy a nice, new, BIG, clean hard drive and reinstall the entire system from scratch.

That's a multi-day project but the last time I had to do it due to "issues" across several apps was maybe 5 years ago. Since then I have had zero problems in that regard. Sure, things go bad and we fix them, but when the use account gets screwed up, or (as happened to me) the permissions get completely screwed up (I managed to do that myself) a new drive and OS install can be a very good thing.

You probably won't do that and I don't blame you if you don't, but if you do, DO NOT use a cloned copy or Migration Assistant to install the user folder or OS. You can drag documents and project files, etc., but copying the user folder (especially the Preferences folder) and the OS folders, regardless of the method used, could easily copy the problem and you won't have solved anything.

A 3TB internal drive might run about $160. A nifty SSD drive will surely cost a bit more, but as a main OS drive could be a nice addition.

You could also use the new user account you created as your main user and try migrating files over as well, but that is almost as much work as redoing the system if you do it carefully.

[cuttime]

Yep, you're preaching to the choir. Let's hope it doesn't get to that point, yet. As it is right now I can deal with workarounds, as much as I hate them. Let's just hope I don't screw anything up further trying to troubleshoot the situation (like I know I'm going to...).

[cuttime]

Happy ending! Just got off the phone with AppleCare and they trashed all of my caches and other preferences and fixed the problem! They were unable to locate the exact pref or cache but thought it was related to an audio driver.

[MIDI Life Crisis]