I have a MOTU 828 Firewire, and previously had it working great with Windows Vista x64 with drivers I found on MOTU's website.
I rebuilt my computer with a new processor, more RAM (8 GB), and new hard drives... in order to install Windows 7 x64 on it. I mistakenly found an old MOTU 828 driver on driverguide.com and installed it. It called for a reboot, which I did, then when connecting my 828 to the computer's Firewire port, I kept getting "no MOTU devices found" error pop-up.
I searched around some more on MOTU's website and found the latest USB/Firewire interface drivers for Windows 7 x64. Downloaded those, uninstalled the older driver, and installed these. First, a pop-up appeared stating the MOTU MIDI device was detected and running OK but the MOTU Wave device was not. Then, a BSOD occurred and the error listed a file named 'motufwa.sys'.
My computer rebooted, and before the Windows 7 desktop completely reloaded, the BSOD appeared again. I looked at the back of my PC and noticed the 828 was still connected (so I obviously left it connected when I uninstalled the older driver and installed the latest one). I don't know what to do next.
Has anybody successfully gotten any 828 working in Windows 7 x64? Or should I waste my time and look for another external audio interface?
828 (Original) and Windows 7 x64 - BSOD (motufwa.sys)
Moderator: James Steele
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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carteranderson
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1nput0utput
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Re: 828 (Original) and Windows 7 x64 - BSOD (motufwa.sys)
I have an original 828 working with 64-bit Windows 7. Have you tried getting in touch with tech support?
The leading cause of wrong answers is asking the wrong questions.
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carteranderson
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Re: 828 (Original) and Windows 7 x64 - BSOD (motufwa.sys)
Not yet. Did you get the Firewire/USB Audio Interface driver from MOTU's website to get it working?1nput0utput wrote:I have an original 828 working with 64-bit Windows 7. Have you tried getting in touch with tech support?
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1nput0utput
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Re: 828 (Original) and Windows 7 x64 - BSOD (motufwa.sys)
Yes, I'm using the latest driver from motu.com.
The leading cause of wrong answers is asking the wrong questions.
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carteranderson
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Re: 828 (Original) and Windows 7 x64 - BSOD (motufwa.sys)
I got it working!
I don't know what caused the problem (installing the older driver, then removing it, then trying to install the new driver while the MOTU was connected), but I decided to start over with my Windows 7 x64 install. I'd only installed Norton 360 at that point, so it was cool.
So, I formatted the hard drive, re-installed Windows 7 x64, then downloaded & installed Norton 360, then downloaded & installed the latest Firewire/USB audio interface driver from MOTU's website, rebooted, and connected the MOTU. All is working fine.
I don't know what caused the problem (installing the older driver, then removing it, then trying to install the new driver while the MOTU was connected), but I decided to start over with my Windows 7 x64 install. I'd only installed Norton 360 at that point, so it was cool.
So, I formatted the hard drive, re-installed Windows 7 x64, then downloaded & installed Norton 360, then downloaded & installed the latest Firewire/USB audio interface driver from MOTU's website, rebooted, and connected the MOTU. All is working fine.