828mk3

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
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panduri
Posts: 13
Joined: Mon Feb 18, 2008 6:13 am
Primary DAW OS: Unspecified

828mk3

Post by panduri »

If I have a Motu product for sale can I mention it somewhere on this site?

Thanks.
nativeops

Post by nativeops »

i've had the 828mk3 for 3 days, and already the guitar input has gone bad. it's fuzzy, crackly, and the signal comes and goes.

Am I the only one who is experiencing this?>

BTW, my firmware is updated, and i have checked all the connections several times.
jlaudon
Posts: 1655
Joined: Mon Oct 18, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Hong Kong
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Post by jlaudon »

Hi Panduri,
Check out the sticky in the DP forum on this.
MacBook Pro 2021 (M1 Ultra) with 64 gigs RAM. DP 11.23
nativeops

Post by nativeops »

Today, I was monitoring through the 828 mk3, and during the middle of a song, all the audio stopped, and then this horrible high pitched squeal came through every channel on the interface including the headphones, and blew out two tweeters in my monitors, and destroyed a brand new pair of $200 beyerdynamic headphones i just purchased and haven't even used for 15 minutes. Now I'm out of speakers, which is going to cost me $500 to replace. The headphones should still be warrantied, but the damage to my ears will never be replaced or compensated. I just might have to involve my lawyer in this one. I'll be calling MOTU Monday through Friday, all day, until I get an explanation and some sort of compensation. This is absurd that a company could release a product that obviously doesn't operate properly, and is actually dangerous to the consumer. I still have a ringing in both of my ears from the high pitched squeal.

From what I've read online, the bugs have been solved in the new firmware update, but apparently they haven't, and have actually gotten worse.
panduri
Posts: 13
Joined: Mon Feb 18, 2008 6:13 am
Primary DAW OS: Unspecified

Post by panduri »

jlaudon wrote:Hi Panduri,
Check out the sticky in the DP forum on this.
Thanks for pointing that out.


Re: the issues some mentioned - I haven't had any problems a
t all with the mk3 - 10.4.8 and 10.4.11 / intel pb.
Since I already had the Motu drivers installed I just plugged it in and it's been rock solid. Wish I could say the same for Apogee's drivers.

But, I don't quite like the mk3 sound.
jlaudon
Posts: 1655
Joined: Mon Oct 18, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Hong Kong
Contact:

Post by jlaudon »

What is it that you don't like about the mkIII sound (just curious)?
MacBook Pro 2021 (M1 Ultra) with 64 gigs RAM. DP 11.23
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