Freezing during installation... HELP!!!

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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deathinsight
Posts: 1
Joined: Sat Apr 14, 2007 8:48 pm
Primary DAW OS: Unspecified

Freezing during installation... HELP!!!

Post by deathinsight »

I would love to have problems like most other people but I can't even get passed the damn installation stage! When the progress bar gets to the end and says "Please wait while the drivers are being installed", it just freezes up.

I though it may have been a defective disk, so I downloaded the drivers straight from the website and the same thing happened in the same place. Has anyone else ran into this problem?
abcdefg
Posts: 8
Joined: Tue Jul 19, 2005 10:01 pm
Primary DAW OS: MacOS
Location: Canada

Post by abcdefg »

What's your card?

I had the same problem on two systems using a pci-424 with a 2408...

It is a IRQ conflict...

Try changing you pci card of pci slot... You have to use a pci slot that doesn't share is IRQ with another resource...

To help that, go in the BIOS, and disable all the onboard components that you are not using. (Onboard audo, lan, modem, etc...)
curriertech
Posts: 2
Joined: Fri Apr 27, 2007 5:08 pm
Primary DAW OS: Unspecified

Post by curriertech »

I'm having the same issue. I formatted and reinstalled XP last night and today I went to install the Motu drivers and yeeep, hangs up at the end. I've been using this pc for 2 years with my 828mkII, the only thing that changed was a fresh install of the OS and apps.
curriertech
Posts: 2
Joined: Fri Apr 27, 2007 5:08 pm
Primary DAW OS: Unspecified

Post by curriertech »

Mine is fixed, courtesy of this thread: http://www.motunation.com/forum/viewtopic.php?t=19322

After running the installer, I watched my process list for the XXX_hf.exe processes (other than Runhf.exe). Most of them would pop up, and a few seconds later go away, and so on. A few got hung up and were still there after 10 seconds, so I just clicked 'end process' with those highlighted in the list, and the next file would come up. I think I had a total of three of them that got hung up that I had to kill, and then it came up and said install complete, please reboot.

I haven't rebooted, doing so as soon as I submit this. If I don't post again, it's installed and working 100%. :)
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