Search found 4 matches

by trunorthmusic
Thu Feb 05, 2009 10:02 am
Forum: MOTU Theoretical Discussions, Gripes, Petitions & Off Topic
Topic: More bad MOTU customer/tech support service
Replies: 16
Views: 1635

Re: More bad MOTU customer/tech support service

Your incident sounds very similar to mine. I've encountered a VERY rude customer service woman. I've been trying to get tech support to help me resolve my issue since January 28 (it's now February 5th) and they do respond to techlinks, not on all days, but it's like a little here and there -- a ques...
by trunorthmusic
Wed Feb 04, 2009 4:42 pm
Forum: MOTU Hardware & Windows
Topic: Motu Ultralite mk3 - not showing in Device Mgr. No Sound
Replies: 0
Views: 220

Motu Ultralite mk3 - not showing in Device Mgr. No Sound

Hi, I really need some help. We have a new computer, Intel Quad Core Q9400 Texas Instruments Firewire as I understand it and we purchased this computer from Dell to work with the MOTU having called intel before purchasing. Our MOTU was working fine Ultralight MK3. Then one day we moved our computer ...
by trunorthmusic
Tue Feb 03, 2009 8:30 pm
Forum: MOTU Hardware & MacOS
Topic: Need help with our Ultralite Mk3 - Not Showing in Device Mgr
Replies: 0
Views: 155

Need help with our Ultralite Mk3 - Not Showing in Device Mgr

Hi, we're trying so hard to get our NEW Ultralite Mk3 work with our NEW computer (bought specifically to work with this MOTU product) even phoned intel and researched before ordering this awesome computer. Bottom line -- the MOTU was working fine - but ever since we unplugged it from the firewire ca...
by trunorthmusic
Tue Feb 03, 2009 8:23 pm
Forum: MOTU Theoretical Discussions, Gripes, Petitions & Off Topic
Topic: Problems with Zzounds.com return policy...
Replies: 18
Views: 1996

Re: Problems with Zzounds.com return policy...

Hi, I really need some help. We have a new computer, Intel Quad Core Q9400 Texas Instruments Firewire as I understand it and we purchased this computer from Dell to work with the MOTU having called intel before purchasing. Our MOTU was working fine Ultralight MK3. Then one day we moved our computer ...