Search found 7 matches

by MOTU Tech Support
Mon Jan 08, 2007 8:41 am
Forum: MOTU Hardware & MacOS
Topic: pre8 blown fuse!
Replies: 2
Views: 377

audio_artist, You can simply replace the fuse (500mA 250V slow blow) to resurrect your 8pre. FYI, below is a contact information for MOTU UK distributor: Music Track 2 The Granary Buildings Millow, Nr Dunton Bedfordshire SG18 8RH +44 1767 313447 +44 1767 313557 - fax www.musictrack.co.uk info@musict...
by MOTU Tech Support
Wed Dec 20, 2006 3:18 pm
Forum: MOTU Hardware & MacOS
Topic: New MOTU 8pre with intense digital screetching
Replies: 11
Views: 1151

Hello tencentcat, A few things for you to try: 1. Can you reproduce this noise when playing audio through iTunes? 2. Launch MOTU Audio Console and make sure the clock source is set to Internal. 3. Sounds like you are using an external HD, try disconnecting the HD completely and connect the 8pre dire...
by MOTU Tech Support
Tue Oct 24, 2006 1:34 pm
Forum: MOTU Hardware & Windows
Topic: 8PRE on Windows XP SP2
Replies: 9
Views: 1434

Hi Pixie, Thanks for the log, I'll investigate. Meanwhile, let's make sure we are covering all bases. ••• What is the Clock Source set to? Try Internal, if set to something else. ••• Any changes in result with different buffer sizes? ••• Reset and apply both VST Input/Output settings under VST Audio...
by MOTU Tech Support
Tue Oct 24, 2006 12:25 pm
Forum: MOTU Hardware & Windows
Topic: 8PRE on Windows XP SP2
Replies: 9
Views: 1434

Hi Pixie, I can't get my hands on Cubase 4 right now however, I just tried this on Cubase SX 3.1.1 Build 944 with the latest MOTU FW/USB driver (3.6.7.3) and was able to switch on the ASIO Direct Monitoring under VST Audio Bay without crashing. I noticed that your signature says you have SX 3.1, hav...
by MOTU Tech Support
Mon Apr 17, 2006 9:27 pm
Forum: MOTU Hardware & Windows
Topic: Traveler 1.07 update
Replies: 13
Views: 1824

Traveler Firmware 1.07 has been optimized to minimize overzealous relay clicks.

Very best,
--
Brian Choi
MOTU
1280 Massachusetts Avenue,
Cambridge, MA 02138 USA
http://www.motu.com
by MOTU Tech Support
Fri Mar 24, 2006 1:08 pm
Forum: MOTU Hardware & Windows
Topic: Ultralite 48 khz problem with Windows XP
Replies: 8
Views: 1575

According to your previous post, you mentioned that the unit works @ 48kHz when connected to the Mac. Could you follow below steps to verify that the noise can be eliminate when running in a standalone mode? 1. Please try disconnecting the FW cable and use DC adapter to power the UltraLite. 2. Hard ...
by MOTU Tech Support
Fri Mar 24, 2006 12:01 pm
Forum: MOTU Hardware & Windows
Topic: Ultralite 48 khz problem with Windows XP
Replies: 8
Views: 1575

Hello Farshad, Here are a couple of suggestions I'd like to recommend: 1. Have you tried hard resetting the unit? a. Press PAGE knob to get to SETUP b. Turn PAGE knob to right until you see Factory Defaults c. Press VALUE knob twice to execute 2. Do you see any level meter activity on inputs when yo...