need new driver

For seeking technical help with Digital Performer and/or plug-ins on MacOS.

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This forum is for seeking solutions to technical problems involving Digital Performer and/or plug-ins on MacOS, as well as feature requests, criticisms, comparison to other DAWs.
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darrell
Posts: 252
Joined: Sun May 07, 2006 1:49 pm
Primary DAW OS: MacOS
Location: Bay Area, California

need new driver

Post by darrell »

Hi. Just installed Big Sur on my Intel chip iMac, and DP's "configure audio system" doesn't see my Thunderbolt 8pre ES anymore, nor does the audio portion in System Preferences. Downloaded & installed what I think are the latest drivers from the MOTU site, but still no go.

Suggestions?

Thanks!
darrell a.
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mikehalloran
Posts: 16205
Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: need new driver

Post by mikehalloran »

Din you install v2.0.88529 | June 8, 2021 from https://motu.com/download ?

Did you check this within 30 minutes of installing the drivers?
https://motu.com/techsupport/technotes/ ... igh-sierra

Some are reporting that a regular reboot doesn't always work but shut down, then boot does. I've experienced that with some drivers and plugins but I'm not on Big Sur.
DP 11.34; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sequoia 15.4, USB4 8TB externals, Neumann MT48, M-Audio AIR 192|14, Mackie ProFxv3, Zoom F3 & UAC 232 32bit float recorder & interface; 2012 MBPs (x2) Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 NE Pro, Toast 20 Pro
User avatar
darrell
Posts: 252
Joined: Sun May 07, 2006 1:49 pm
Primary DAW OS: MacOS
Location: Bay Area, California

Re: need new driver

Post by darrell »

Found the missing piece...

It's due to a security feature in the OS:

"Due to the updated security architecture introduced since macOS 10.13 High Sierra, the system extensions for all newly-installed third-party software will automatically be blocked from running. If your MOTU interface is not showing up in Audio MIDI Setup, MOTU Audio Setup, MOTU Discovery, or your DAW on macOS 11 Big Sur, you might need to enable the driver in your System Preferences.

To enable the MOTU drivers, follow these steps:

Download and install the very latest installer for your MOTU interface.
After restarting, open System Preferences.
Select Security & Privacy.
In the General section, click the Allow button."

https://motu.com/techsupport/technotes/ ... rs-big-sur
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