CueMix and Windows 10

[Dfurdon]

Hello,
Wondering if anyone is having issues with CueMix on Windows 10? I have a support ticket open and tried a fix that didn't work. Just curious as that's the only thing that has changed in my environment in the last 2 years. I hadn't used it often when I was on Win 7, but would like to begin using it more now as I have some projects coming up.
Thanks

[terrybritton]

I use it and have used it a lot in Windows 10. Sometimes it gets a little wonky for unknown reasons and the Cuemix metering doesn't work, but reinstalling the MOTU Audio driver software always fixes it. This actually has not happened at all in the last six months, so maybe some update in Windows 10 fixed that issue.
(The driver has not been updated in eons, but works so...)

I mostly use Cuemix to set up monitoring when using my hardware synths. I also use it to route the S/PDIF output from one of my peripheral computers from my 828's S/PDIF input out into the main audio system once in a while, and sometimes for level adjustments. I do more from the front panels of my Ultralite and 828 mk3 hybrids these days now that I've gotten used to those!

Terry

[Dfurdon]

Thanks Terry,
Windows 10 is up to date, drivers for USB ports are up to date. Not sure what else I can do, I've tried everything support has sent me.

[terrybritton]

I take it you performed a factory reset on the device and then reinstalled the MOTU Audio driver? That is usually where tech support starts.

You are not attempting to use two of these at once via USB, are you? That barely works even with Firewire. It does not work at all via USB.

Terry

[Dfurdon]

Yes I've done the factory rest multiple times, just using the one device.I have a nice 4 day weekend to try and figure this out !
Thanks

[terrybritton]

Yes I've done the factory rest multiple times, just using the one device.I have a nice 4 day weekend to try and figure this out !
Thanks

Heh! Keep us posted if you find anything out!

Terry