828ES ON WINDOWS 10. Amd Ryzen 2700x
Im getting a (Configuration Descriptor Request Failed) on the device. I have tried EVERYTHING. Uninstall and reinstall like 20 times. Computer restart. Restore to past version. I have been trying to get this to work for 2 days.
PLEASE, if anyone can help.
PLEASE HELP ME! (Configuration Descriptor Request Failed)
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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morgueritual
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- Joined: Sat Oct 05, 2019 10:56 am
- Primary DAW OS: MacOS
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HCMarkus
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Re: PLEASE HELP ME! (Configuration Descriptor Request Faile
Call MOTU on Monday. They should be able to troubleshoot with you.
I don't think the help line is open on weekends, but I could be wrong.
I don't think the help line is open on weekends, but I could be wrong.
Re: PLEASE HELP ME! (Configuration Descriptor Request Failed)
Hey did you work through this issue? I'm experiencing the same thing. "Device Descriptor Request Failed" and nothing else.
I restarted it 4 times and finally it worked but that is very scary. Makes me want to return my 828es. This and other weird driver issues...
I restarted it 4 times and finally it worked but that is very scary. Makes me want to return my 828es. This and other weird driver issues...
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vikas_1001
- Posts: 5
- Joined: Tue Feb 04, 2020 3:42 am
- Primary DAW OS: Windows
Re: PLEASE HELP ME! (Configuration Descriptor Request Failed)
I've noticed that people whose computers are running on ryzen processors have this issue.