DP 8 download Demo cannot connect MOTU.com

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benluo
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DP 8 download Demo cannot connect MOTU.com

Post by benluo »

Dear All,

I am in China. I download demo for Mac (10.8). Installation is no problem. When I run DP, it shows dialog for name, email, active code. I leave active code blank and push start demo. But after several minutes, a error dialog display to inform me DP can not connect MOTU.com. But I can browse any information in motu.com.

Do you know how to resolve?

Ben Luo
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bralston
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Re: DP 8 download Demo cannot connect MOTU.com

Post by bralston »

Being that you are in China...I would not be surprised if (for some unknown reason)...the IP address or a series of addresses the MOTU authentication server is on (Or even possibly ports the authentication is communicating on) is blocked by the Chinese Gov't or ISP. Can you try to connect to the web via a proxy server?

You might be able to run the program "Little Snitch" to see where the DP authentication is trying to connect to in the background...and then specifically try to proxy access to that address.

Just brainstorming what I would try first.
Regards,

Brian Ralston

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MIDI Life Crisis
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Re: DP 8 download Demo cannot connect MOTU.com

Post by MIDI Life Crisis »

That occurred to me as well. There's a workaround but I can't remember the name of the service that circumvents government blocking, or maybe it was tracking of sites... but the info is being blocked by both Google and Yahoo. I'll have to try and remember where I saw the information.
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benluo
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Re: DP 8 download Demo cannot connect MOTU.com

Post by benluo »

Just checked. It's because Chinese firewall. DP 8 use socket to connect auth.motu.com. But auth.motu.com was filtered.

I am trying to find some proxy to let it work.
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James Steele
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Re: DP 8 download Demo cannot connect MOTU.com

Post by James Steele »

Must... not... comment. (It would violate the "prime directive" of this board.) :(
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Re: DP 8 download Demo cannot connect MOTU.com

Post by MIDI Life Crisis »

2013 Mac Pro 2TB/32GB RAM

OSX 10.14.6; Track 16; DP 12; Finale 28

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MIDI Life Crisis
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Re: DP 8 download Demo cannot connect MOTU.com

Post by MIDI Life Crisis »

After seeing the video the service does seem to slow connections down quite a bit and personally, I don't visit sites I would want to hide for any reason, but it could be useful in a more "controlled" internet environment and was developed specifically for that purpose.

Stay free, my friends.

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OSX 10.14.6; Track 16; DP 12; Finale 28

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