power button not working correctly Audio Express

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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joden
Posts: 22
Joined: Fri Oct 26, 2012 9:38 am
Primary DAW OS: Unspecified

power button not working correctly Audio Express

Post by joden »

When trying to turn the Audio Express of via the usual method of holding the power button, it counts down 3,2,1 but instead of turning off, keeps going to the d which of course resets it to factory!!! Normally done by also holding the Mic 1 knob in at the same time.

The only way I can turn it off is to remove the firewire cable, or power cable if running on the USB.

I recently updated the firmware so there looks like there may be a bug in it!!!

Can MOTU Techs have a look at this please?

I will also lodge a new ticket...
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