MOTUnation.com

Hi,

This is my first post here. Got my motu 828 mk3 last week and have it up and running with cubase 5 on my dell studio 1730 laptop. When I try and move the buffer size from 1024(or whatever) down to even 520(or whatever it is) it glitches and squeals. I need it at 256 to monitor vsti's without noticable latency but cubase crashes if I try to put it below. I have 4gb of ram also on the laptop and though it could handle it!?

I'm also having a problem with the firewire device losing connection during a session and I get a "no motu device detected" and hear the hardware being disconnected sound. Would really love to hear some suggestions from some experienced guys here! Thanks B-)

... just to add i've got the latest drivers from the motu site installed and im on 32 bit vista!!

How is it connected up to the laptop? Is it plugged into the built in firewire port or have you fitted a Express card firewire port?

Hooked through my firewire port on the laptop.. 1394 connection!

It may have a something to do with the in built firewire chipset on you computer. I know people with similar problems that have been fix by installing an express card with a TI (texas instrument) chipset.

This is a good one http://www.sonnettech.com/product/fwusb ... ard34.html" onclick="window.open(this.href);return false; or this one http://www.sonnettech.com/product/fw800 ... ard34.html" onclick="window.open(this.href);return false; but you will need a firewire 400 to 800 adapter.

Thanks for that, ive heard about these. will it make a big difference from the 1394 port on my laptop do you think? I also have the 800 to 800 cable! Thanks for the info!

Just to confirm.. is the 6 pin firewire cable 800 speed?? I've got 6 pin to 4 pin going into my laptop. If I get a Ti chipset card will i be able to get speeds of 800??? thanks!

blondie-jayne wrote:Just to confirm.. is the 6 pin firewire cable 800 speed?? I've got 6 pin to 4 pin going into my laptop. If I get a Ti chipset card will i be able to get speeds of 800??? thanks!

No, the 6-pin is not FW800.

The mk3 FW products are FW400 but are forwards-compatible with FW800. Check your Device Manager to see what chipset you computer has for the onboard FW port. A TI chipset is essential to smooth operation. Make sure all drivers are up-to-date on your machine. Various components can interfere with the proper operation of the FW port, so you may also need to disable hardware or software.

JP