828mkII Vista x64 HW issues

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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elsoma
Posts: 2
Joined: Wed Apr 29, 2009 8:55 pm
Primary DAW OS: Unspecified

828mkII Vista x64 HW issues

Post by elsoma »

Hi to all, i'm a freshman new owner of an 828mkII USB 2.0 interface.
Actually i'm running ( mmm, better saying i'm trying to run...) the device onto this system:

Windows Vista x64 Ultimate sp1
Motherboard Gigabyte X58 UA5
Intel Core i7 920
6gb DDR3 ram
DAW host Ableton Live

Since i've connected the device for the first time i've never eard a sound coming from it...
It's useless to say that I've tried various versions of the drivers: the ones that came boundled with the device, the newest downloaded from the motu site and also an even older ones, even in combination with the Asio4all drivers. No way to make them work. As many of you I've written to motu technicians by techlink, but hitherto no answering by this front...
Thus, I can only wait for new drivers to come?
I'm feeling deeply angry for this situation; seems that motu it's not serious at all about its customers!!
Last edited by elsoma on Fri May 01, 2009 10:02 am, edited 1 time in total.
IanH
Posts: 7
Joined: Sun Mar 29, 2009 11:55 am
Primary DAW OS: Unspecified

Re: 828mkII Vista x64 HW issues

Post by IanH »

Same issue !!

MOTU mkII with 3.6.8.1.1400 64-bit driver (also tried 3.6.8.1394)
Gigabyte GA-X38-DQ6
Core 2 extreme Q6850 with 4 GB memory all at std voltages and frequencies
Windows Ultimate 64-bit, SP1
SONAR 8.3

Works fine with same hardware, dual booted to a 32bit XP partition.
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