Ahh, everythings messed up

motumike · Post by **motumike** » Sun Jan 07, 2007 12:37 pm

This is an interesting situation. Let me first begin by telling you that I have purchased MOTU symphonic, dp 5.1, and an 896 HD. I purchased the dp 5.1 and the 896HD at the same time, however the 896 HD was not available. So i took home dp and ordered the 896 HD. The dp i bought was the crossgrade edition because I knew that audio desk would come with the 896 HD. Now the 896 HD has arrived and i am having trouble installing audiodesk. When it asks for the key, i type in the key i see on the inside of the front cover and the ok button doesnt unlock. Any help would be appreciated. Is there a se[erate disk for audiodesk?

Bowman · Post by **Bowman** » Sun Jan 07, 2007 1:17 pm

... I think the key code is on the inside of the back cover. The one on the front is the serial number.

Frodo · Post by **Frodo** » Sun Jan 07, 2007 2:08 pm

According to MOTU, you have to choose between DP and AD. The same key code # works for either, but you can't install both without a second license. At least that's what MOTU told me by phone...

Not sure if that's what you mean, but Bowman is right: don't confuse the serial # and the key code.