a problem with DP 5.1 on inatel based iMac

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johan curwen
Posts: 6
Joined: Sun Sep 03, 2006 12:47 pm
Primary DAW OS: MacOS

a problem with DP 5.1 on inatel based iMac

Post by johan curwen »

Hi!, I‘m a new member of this forum, and a DP fan. I have some problems with DP on my intel iMac, sudenly DP crashes.


This is the crash report:

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000001

I think this is relevant to:

Thread 10 Crashed:
0 com.motu.MAS.framework 0x01eab5d0 MasMakeNonStandardSurroundSettingID + 218
1 com.motu.MAS.framework 0x01ec1429 MAS83079 + 11375
2 com.motu.MAS.framework 0x01ec2195 MAS83079 + 14811
3 com.motu.MAS.framework 0x01edd772 MAS83079 + 126904
4 com.motu.MAS.framework 0x01eab940 MasBenchmark + 482
5 com.motu.MAS.framework 0x01e76e32 0x1e4c000 + 175666
6 com.motu.MAS.framework 0x01e78097 0x1e4c000 + 180375
7 com.motu.MAS.framework 0x01ed2d69 MAS83079 + 83375
8 com.motu.MAS.framework 0x01ec0d96 MAS83079 + 9692
9 com.motu.MAS.framework 0x01ec2539 MAS83079 + 15743
10 com.motu.MAS.framework 0x01ec25f1 MAS83079 + 15927
11 libSystem.B.dylib 0x90024b07 _pthread_body + 84

Thread 11 Crashed:
0 com.motu.MAS.framework 0x01eab5d0 MasMakeNonStandardSurroundSettingID + 218
1 com.motu.MAS.framework 0x01ec1429 MAS83079 + 11375
2 com.motu.MAS.framework 0x01ec2195 MAS83079 + 14811
3 com.motu.MAS.framework 0x01edd772 MAS83079 + 126904
4 com.motu.MAS.framework 0x01eab940 MasBenchmark + 482
5 com.motu.MAS.framework 0x01e7db88 0x1e4c000 + 203656
6 com.motu.MAS.framework 0x01e81ac0 0x1e4c000 + 219840
7 com.motu.MAS.framework 0x01e8076d 0x1e4c000 + 214893
8 com.motu.MAS.framework 0x01ec0d96 MAS83079 + 9692
9 com.motu.MAS.framework 0x01ec2539 MAS83079 + 15743
10 com.motu.MAS.framework 0x01ec25f1 MAS83079 + 15927
11 libSystem.B.dylib 0x90024b07 _pthread_body + 84


Thread 11 crashed with i386 Thread State:
eax: 0x135a8574 ebx: 0x01e7db7a ecx:0x157205b0 edx: 0x0310fda0
edi: 0x003c81d1 esi: 0x00000001 ebp:0xb0589d48 esp: 0xb0589d10
ss: 0x0000002f efl: 0x00010202 eip:0x01eab5d0 cs: 0x00000027
ds: 0x0000002f es: 0x0000002f fs:0x00000000 gs: 0x00000037



I hope some one can help me to find a way to solve this problem.
THNX!!!

johan curwen
User avatar
Frodo
Posts: 15598
Joined: Thu Nov 11, 2004 10:01 pm
Primary DAW OS: MacOS
Location: The Shire

Post by Frodo »

Did DP run okay for a while and then crash?

Or did DP never work at all?

I think that DP on an Intel is still new enough that this information should be forwarded to MOTU for a definitive solution.

You may try repairing permissions, but in the meantime, TechTool Pro is now UB compatible. It may be a worthy investment in any case.

You may also try to do a complete uninstall/reinstall of DP.

Manually, you may remove all MOTU related '.bundle' and '.component' files. Use your Search feature in the finder to locate these.

Next, you can CONTROL CLICK on the DP icon, go to Show Package Contents and drag that folder into the trash. After that, you may drag the DP icon into the trash and then, just to be safe, run the uninstall from the CD-ROM. Sometimes the installer disc's *uninstall* feature doesn't always fully uninstall the app and its associated package files.

Empty the Trash!

Shut the computer down entirely and leave it off for at least 5 minutes. This will ensure that all UNIX-based references are flushed. This data can be quite stubborn to go away when asked to.

Boot up again and reinstall DP. Hopefully, TechTools or the intense reinstall will take care of it.
6,1 MacPro, 96GB RAM, macOS Monterey 12.7.6, DP 11.33
johan curwen
Posts: 6
Joined: Sun Sep 03, 2006 12:47 pm
Primary DAW OS: MacOS

Post by johan curwen »

DP run OK for a while and then crash

I will try with TechTools pro!!! I hope it arrives here tomorrow, permissions apears to be ok, reinstall not only of DP but of the entire system is not solving the problem... :? I will wait for ThechTools...

thank you!!!
User avatar
giles117
Posts: 1215
Joined: Sat Oct 16, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Henderson County
Contact:

Post by giles117 »

Are you mixing in Surround??? Or using the surround features????
DP 6.02
Quad 3.0 Ghz, 8.0 GB RAM, 2 - 1TB HD, 5 - 500GB HD's (RAID)
MOTU HD192, 2408mk3, Microlite, UAD-1, UAD-2, Powercore, Lavry Blue AD/DA convertor, LA-610
Euphonix MC Control

29 years in this business and counting.....Loving every minute of it.....
johan curwen
Posts: 6
Joined: Sun Sep 03, 2006 12:47 pm
Primary DAW OS: MacOS

about surround

Post by johan curwen »

Hi, giles117.

that is the funny part ... I‘m not working with surround... :)
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