828MK2 needs factory reset on each power up.

cult66 · Post by **cult66** » Mon Jul 03, 2006 11:18 am

It's 2 years old.
Purchased in New York, now in Amsterdam the netherlands.
I've talked to Motu support. They have no suggestions but to take it in.
It works fine if i reset on each power up and reload my cuemix settings.
I'm not going to get it fixed by them because its probably not worth the money in shipping and labour.

Does anyone know how the Motu saves its configuration? Is it flash memory or battery supported?

cult66 · Post by **cult66** » Mon Jul 03, 2006 11:20 am

changed my settings to recieve email if someone posts here.

crankz1 · Post by **crankz1** » Mon Jul 03, 2006 12:12 pm

I think I would head down to one of the coffee shops for a bit .... you know, to get the brain thinking clearly.

Then I would open up the MOTU and see if there is any type of CMOS battery.

Other than that .... I haven't a clue. Sure sounds like some form of memory loss/failure by not retaining settings during power cycles.

Good luck with it. Let us know if you work it out.

cult66 · Post by **cult66** » Mon Jul 03, 2006 1:15 pm

hehehe..i gave the erbs up a few years ago..Never say never, but a 15 year stint deserves some time off.

Yeah, i guess its time to open it up. Been a bit reluctant because i just reorganised and got everything screwed down and patched up in a kind of logical way.

thanks.

madelefant · Post by **madelefant** » Sat Jul 15, 2006 7:32 pm

cult66 wrote:hehehe..i gave the erbs up a few years ago..Never say never, but a 15 year stint deserves some time off.

Yeah, i guess its time to open it up. Been a bit reluctant because i just reorganised and got everything screwed down and patched up in a kind of logical way.

thanks.

Mine has become totally useless. Factor reset doesn't even work. Won't fully initialize even in standalone. Every so often on a freak it works. I've tried it all. I've seen this complaint/problem so much I have to say this piece of a equipment highway robbery.

Mike

cult66 · Post by **cult66** » Wed Jul 19, 2006 2:57 pm

Yeah..Really sucks.
Apparently the config is flashed so no need for battery backup.

For now mines working with the reset..And i'm getting real quick at loading the cuemix config.

Madelefant what firmware is yours? Mines a 1.01 I wonder if it was a certain series that goes bad.