Traveler no more identified.

Moderator: James Steele

Forum rules
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Post Reply
michel31
Posts: 2
Joined: Sun Sep 10, 2006 6:11 am
Primary DAW OS: Unspecified

Traveler no more identified.

Post by michel31 »

Hi,

I have a traveler and a new macbook pro. Everything worked fine until yesterday, the traveler doesn 't appear anymore in the motu audio setup.
I changed the firewire cable, reinstalled the drivers, nothing. The mac is still alimenting the traveler via the firewire cable.

Can someone help please ???
User avatar
jgest
Posts: 2230
Joined: Tue Jan 10, 2006 1:35 pm
Primary DAW OS: MacOS
Location: sebastopol, CA

Post by jgest »

I had the same issue with my 828 (older model). This helped me.
http://downloads.motu.com/firewire/mua_.zip

it was passed on from a fellow unicornation.......
Macbook pro, 3 gigs of ram, osx 10.62, Dp 5.13, Live 8.1.2, Reason 4, Tc powercore Virus, Albino 3.02, proper ergonomic sitting posture, plenty of coffee (french press only with a pinch of cardamon added)
My dp inspired music.....
http://www.myspace.com/aislingbeing" onclick="window.open(this.href);return false;
http://www.myspace.com/wigginsmaroo" onclick="window.open(this.href);return false;
http://www.mp3.com.au/artist.asp?id=10004" onclick="window.open(this.href);return false;
michel31
Posts: 2
Joined: Sun Sep 10, 2006 6:11 am
Primary DAW OS: Unspecified

Post by michel31 »

jgest wrote:I had the same issue with my 828 (older model). This helped me.
http://downloads.motu.com/firewire/mua_.zip

it was passed on from a fellow unicornation.......

Thanks,

I tried before and it did nothing...

The mac powers the traveler via the firewire, but there's no exchange between the two... I don't understand :cry:
Sheva
Posts: 10
Joined: Sun Sep 17, 2006 7:41 am
Primary DAW OS: MacOS
Location: Germany
Contact:

Post by Sheva »

So, I have got the same problem. I wrote many E-Mails with the technical support and this problems seems to be a Mac Book Pro problem.

I've reinstalled my whole system, installed the NEWEST drivers, and made everything ready.

The Traveler apperas in the setup menu, but it send's only every 4 to 5 seconds a short signal.

The Cue Mix Consolue does the same, even the audio setup. The whole data-transfer is currupted.

At the SAME Mac Book Pro, I had installed Windows under Boot Camp. There it worked abolutley flawless.

The technical engineer of MotU said, that it must be a driver Problem.
We found out, that Audio Desk was bad written, but this was a secondary bug-found.

The main problem is not solved. Because, it works under windows, but not under MAC OS X, tells me, that the hardware is O.K.

It is definitive a driver problem. The question is now:
Are the drivers from MotU bad, or is it OS X ???

I hope a technical guy will look at this issue.

And we are not alone. Even in the Apple-support forum, there are people, who said, that they have this issue.

Maybe MotU and Apple should sit some hours together to analyse this problem.
Post Reply