Something's up @ MOTU.com

chickmagnet · Post by **chickmagnet** » Wed Apr 05, 2006 8:16 pm

RCory wrote:Well, I updated 4.5/4.6 from the web, and I didn't get a serial number either... I did, however, manage to fill out the other required stuff( and left the serial number blank) and it still went through... I'm sure they'll look me up tomorrow in their database...

dude, i have my serial number. It is not that keycode number thing. Anyway, you need to enter it on the upgrade form. You should call DP tomorrow and make sure you get your number.

My order is in and I will be busy once my golden 5 box arrives.

DirksBand · Post by **DirksBand** » Wed Apr 05, 2006 8:22 pm

bassie12 wrote:Does this mean they are shipping DP5, or just accepting orders?

It usually ships first to current customers who upgrade thru the website.

Dirk.

thracks · Post by **thracks** » Wed Apr 05, 2006 8:26 pm

I don't think I've ever ordered an upgrade using my serial number thru the website. Like everyone else I don't know where to find that stuff. I usually just call the main number, give them my name and address and credit card and I'm done. Unisyn, Performer, Digital Performer. That's how I've done it. One of these days I'll ask MOTU to give me my serials.

chrispick · Post by **chrispick** » Wed Apr 05, 2006 8:47 pm

I just received an email from MOTU upgrades, relating my serial number and saying my order's being processed.

That's my first dealing with MOTU customer services, and I'd say a good one.

amplidood · Post by **amplidood** » Wed Apr 05, 2006 9:05 pm

Wow, the graphics look REALLY tightened up...not so round and candy looking!!

mcevilley · Post by **mcevilley** » Wed Apr 05, 2006 9:27 pm

chrispick wrote:I just received an email from MOTU upgrades, relating my serial number and saying my order's being processed.

That's my first dealing with MOTU customer services, and I'd say a good one.

Thanks for the inspiration. I went ahead and ordered without my serial number. I know they have me on file so hopefully I'll have it soon

bleen · Post by **bleen** » Wed Apr 05, 2006 10:12 pm

And still nothing about native support for other file formats than the dead and getting more dead by the second SD2...

waxman · Post by **waxman** » Wed Apr 05, 2006 10:28 pm

do it... forget the serial # they have the processing dept look it up...

yeah track folders alone makes it worth it for me. Hide those 60 tracks of BFD

Eleventh Hour Sound · Wed Apr 05, 2006 11:38 pm

Did anyone see anything about Intel support?

chrispick · Post by **chrispick** » Wed Apr 05, 2006 11:40 pm

RecordingArts wrote:Did anyone see anything about Intel support?

Not available yet. According to word at NAMM, second quarter of this year.

chrispick · Post by **chrispick** » Wed Apr 05, 2006 11:44 pm

waxman wrote:yeah track folders alone makes it worth it for me. Hide those 60 tracks of BFD

It looks to be well-implemented, doesn't it?

I actually think this is an upgrade with a lot of promise, at least for me. Track folders, the new editing tools, the new scoring tools, the built-in synth modules - I'll put all of that to immediate work.

Spikey Horse · Post by **Spikey Horse** » Thu Apr 06, 2006 12:07 am

waxman wrote: yeah track folders alone makes it worth it for me. Hide those 60 tracks of BFD

Except you won't even need those Aux tracks any more anyway (as far as I can tell with input monitoring) so it's going to be twice as tidy

thanatopsis · Post by **thanatopsis** » Thu Apr 06, 2006 12:59 am

You know what the strange thing is...I don't remember having to use the serial number when upgrading to 4.5. Do you ?

I've never had a serial number in any manual. I don't remember needing it for 4.5, but I did have to call them for 4.0. My 3.0 was a competitive upgrade, so maybe that is why.
I just now found a letter from 4 years ago in a box saying, "This is your DP registration serial number. Please write this number in your manual for future reference and technical support. We hope you enjoy using DP. We encourage you to write or call us about your experiences with DP."

Jim

Frodo · Post by **Frodo** » Thu Apr 06, 2006 3:22 am

Shooshie wrote:Nothing about bug fixes, etc. One has to assume. Or does one? We'll see soon enough.

Shooshie

I found the absence of bug fixes more than a bit conspicuous, too. I also found it a little strange that for a long time the only photos of DP5 were of the VI's only and not of any of the other features, such as the meter bridge or new sequence editor features, which I would think would be more important. On the site, the VI's once again get the first few pages of coverage. It makes me wonder if MOTU is pushing the basics and are skirting the details?

Is it that the VI's are so great that they get top billing, or is it more that DP is expanding more into the realm of VI's than before?

Hmm. It does look interesting and I will get it, but not until summer, probably. I just spent the past 3-4 weeks getting my system running smoothly again after a bad spell, and I'm rather enjoying the new stability and functionality. I'm going to stick with 4.61 and OS 10.4.5 for a while--

... unless I read that some important bug fixes have indeed been addressed...

Shooshie · Post by **Shooshie** » Thu Apr 06, 2006 4:28 am

I'm not going to remove DP 4.61 when I install 5.0. Lesson learned: be ready to go back a step. Do not pass go, do not collect $200, etc. With luck, DP 5 will be everything I need.

Shooshie

MOTUnation.com

Something's up @ MOTU.com

Intel Support?

Re: Intel Support?