Cuemix and Motu Audio Setup crash just about every time I open DP

[ericshans]

Hi all,

Posted about this a while back but this time it involves Cue FX too. Anyone have any ideas of why this keeps happening? Shortened errors below. Thanks for any help. Using DP 11 (latest updated version)

Cuemix
Process: CueMix FX [2911]
Path: /Applications/CueMix FX.app/Contents/MacOS/CueMix FX
Identifier: com.motu.CueMixFX
Version: 1.6 89555 (1.6 89555)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: CueMix FX [2911]
User ID: 501

Date/Time: 2024-06-27 07:49:55.614 -0400
OS Version: macOS 11.7.6 (20G1231)
Report Version: 12
Bridge OS Version: 7.4 (20P4252)
Anonymous UUID: E2B7C114-9450-57F9-B9D6-D0F3C36E2B8B

Sleep/Wake UUID: D6CA7291-84C5-49C4-98CB-26AD19050C68

Time Awake Since Boot: 10000 seconds
Time Since Wake: 200 seconds

System Integrity Protection: enabled

Crashed Thread: 1 Dispatch queue: com.apple.audio.HALB_DQ.ClientNormalPrioritySerialQueue

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000600020000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [2911]

VM Regions Near 0x600020000000:



MOTU Audio Setup

Process: MOTU Audio Setup [2910]
Path: /Applications/MOTU Audio Setup.app/Contents/MacOS/MOTU Audio Setup
Identifier: com.motu.Project
Version: 1.6 89555 (1.6 89555)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: MOTU Audio Setup [2910]
User ID: 501

Date/Time: 2024-06-27 07:49:55.615 -0400
OS Version: macOS 11.7.6 (20G1231)
Report Version: 12
Bridge OS Version: 7.4 (20P4252)
Anonymous UUID: E2B7C114-9450-57F9-B9D6-D0F3C36E2B8B

Sleep/Wake UUID: D6CA7291-84C5-49C4-98CB-26AD19050C68

Time Awake Since Boot: 10000 seconds
Time Since Wake: 200 seconds

System Integrity Protection: enabled

Crashed Thread: 3 Dispatch queue: com.apple.audio.HALB_DQ.ClientNormalPrioritySerialQueue

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000600020000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [2910]

[James Steele]

I'm lost. I'm not a programmer.

Have you opened a support ticket at MOTU and sent them this? The might be able to help.

[ericshans]

Thanks ill try that