Fresh Win10 install - card not seen...

Moderator: James Steele

Forum rules
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
Post Reply
midizoo
Posts: 2
Joined: Tue Jul 14, 2020 9:08 pm
Primary DAW OS: Windows

Fresh Win10 install - card not seen...

Post by midizoo »

I get a bit annoyed when newbies jump on a forum and ask dumb questions, but here I am probably making people's eyes roll!

I've been a MOTU abuser since the original MTP (not sure what that has to do with anything!) and just picked up a PCIe-424, 24io & 2408mkIII package from a friend to install on my Win10 PC, negating the need for a second digital mixer in my setup. I already have a 24i and a 1224 to add.

I downloaded the latest MOTU driver for the '424, MOTUSetupAudio55333-1, installed the software, then installed the card. Rebooted yadda yadda...

The card is not recognised by the software. Every PCI slot I try in the PC gives me the same result - no MOTU hardware recognised.

The card came from a Mac, if that helps at all. Not sure it does.

Anyway, if someone would be kind enough to point me in the right direction. Google searches aren't bringing up anything helpful.

Thanks

Mike @ MIDIZOO
midizoo
Posts: 2
Joined: Tue Jul 14, 2020 9:08 pm
Primary DAW OS: Windows

Re: Fresh Win10 install - card not seen...

Post by midizoo »

WOW... well thats dumb!

I took the card out and noticed that the card itself was not sitting straight in the PCI slot. Installed with the thumb screw against the chassis means that the back end of the card sits too high up, so pushing it down flush pulls the silver plate away from the mounting bracket.

Anyway, it works, just doesn't physically mount properly!

Problem solved!
Post Reply