896 mkIII FW dead ?

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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merle
Posts: 2
Joined: Tue Dec 24, 2019 5:45 am
Primary DAW OS: Windows

896 mkIII FW dead ?

Post by merle »

Hello,

i bought a second hand 896 mkIII FW, and I've got problems.
I downloaded the Audio Installer, MAI Win 66814.zip, and done the install.
I then plugged the interface, powered it on, and... nothing happens.
I've done this on my main computer (X99 Intel 5820k, IEE 1394 pcie card, running WIN 10)

I tried the install on an old laptop (lenovo thinkpad T410 with native Firewire), and same problem, it doesn't see the interface.

The 896 mkIII has an up to date firmware.

It's driving me nuts.
Can someone help me, please ?
merle
Posts: 2
Joined: Tue Dec 24, 2019 5:45 am
Primary DAW OS: Windows

Re: 896 mkIII FW dead ?

Post by merle »

I tried to swap FW cables, unistalled and reinstalled drivers and software, plugged the unit on both ports of FW pcie card,
still nothing.
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