DP 10.1 soundbite export bug

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chrisdm1978
Posts: 59
Joined: Tue Mar 19, 2013 10:05 pm
Primary DAW OS: MacOS

DP 10.1 soundbite export bug

Post by chrisdm1978 »

Anyone else encounter issues with DP 10.1 soundbite export. I selected some soundbites I wanted to export at a different resolution. As I select the format, sample rate, bit depth etc, the GUI suddenly shrinks each time, ultimately with the OK button disappearing so can not complete the export process. Obviously a bug. I'll upload a screen shot to illustrate...

I'm on Mac Pro 5,1 10.14.6, dual 3.46ghz xeon, 96GB Ram, NVME boot.

/Users/chrismcintyre/Desktop/Screen Shot 2019-12-18 at 10.34.04 AM.png
16 inch MacBook Pro, M3 Max, 64GB, 4TB.

http://www.chrismcintyre.ca
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dado
Posts: 120
Joined: Wed Nov 19, 2008 10:51 am
Primary DAW OS: MacOS
Location: Villmergen Switzerland

Re: DP 10.1 soundbite export bug

Post by dado »

chrisdm1978 wrote:Anyone else encounter issues with DP 10.1 soundbite export. I selected some soundbites I wanted to export at a different resolution. As I select the format, sample rate, bit depth etc, the GUI suddenly shrinks each time, ultimately with the OK button disappearing so can not complete the export process. Obviously a bug. I'll upload a screen shot to illustrate...

I'm on Mac Pro 5,1 10.14.6, dual 3.46ghz xeon, 96GB Ram, NVME boot.

/Users/chrismcintyre/Desktop/Screen Shot 2019-12-18 at 10.34.04 AM.png
Same here. I’ve already talk with Motu and they know about this issue that it’s not fixed with 10.1
iMac 27" 3 ghz 32 Giga ram / DP 11 / Motu UltraLite mK4/ TLAudio Ivory 5051 / Addictive Drum2 / PRS Custom22 Guitar / Boss Katana100 / Line 6 Variax700 / Strat by Tino Tedesco
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chrisdm1978
Posts: 59
Joined: Tue Mar 19, 2013 10:05 pm
Primary DAW OS: MacOS

Re: DP 10.1 soundbite export bug

Post by chrisdm1978 »

Heard back from MOTU. Actually it's a scaling thing. My monitors sit back a bit as I have a console in front of me which has some depth. So I had scaled up DP so I can make things out on 1080p monitor. I used to knock the resolution of my monitors back a bit, but figured I'd just try using scaling in DP. I made my icons bigger in finder, zoom in safari etc. I never thought to check scaling when I encountered the DP issue. Be nice if they could make GUI work as expected when scaled up, other wise the feature not as useful. But at least I know what the issue is. Once I scaled back to default size, things export as expected.

Chris.
16 inch MacBook Pro, M3 Max, 64GB, 4TB.

http://www.chrismcintyre.ca
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waterstrum
Posts: 1096
Joined: Tue Oct 19, 2004 10:01 pm
Primary DAW OS: Unspecified

Re: DP 10.1 soundbite export bug

Post by waterstrum »

Thanks for the update.
In my case, audio export has been working, but I hadn't tried the Scale feature.
Just tried it on several projects and it instantly crashes DP.
I will send a tech link.
All is well
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