I just wanted to say thanks to MOTU and its tech support team - and Campbell in particular. I have a nasty, pernicious problem that I thought was related to my recent upgrade to Mavericks. Turns out that one of my 828s (or a firewire cable) may have a problem. But to get to that answer, Campbell has been working patiently with me all week. I'm not out of the woods yet, but at least I can see light up ahead.
Just wanted to say thanks.
Kudos to MOTU Tech Support (and Campbell)!
Moderator: James Steele
Forum rules
This forum is for seeking solutions to technical problems involving Digital Performer and/or plug-ins on MacOS, as well as feature requests, criticisms, comparison to other DAWs.
This forum is for seeking solutions to technical problems involving Digital Performer and/or plug-ins on MacOS, as well as feature requests, criticisms, comparison to other DAWs.
Kudos to MOTU Tech Support (and Campbell)!
Mac Studio | 96 GB RAM | OS 15.4 | LIVE 12 | CUBASE 14 | DP 11 | MOTU Interfaces | Waaay Waaay Too Many Plug-ins (but I'm improving!)|
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Re: Kudos to MOTU Tech Support (and Campbell)!
I have to concur...Campbell worked with me on an issue recently and was super helpful.
Mac 2.8 8-core, 20 GB RAM, Mac 10.9, DP 8, EWQLSO Platinum Play, Mach V II, Kontakt 5, Superior Drummer, AIR, Absynth 5, Plectrum, CronoX, Albino3, RMV, cup of tea.
Re: Kudos to MOTU Tech Support (and Campbell)!
Campbell has given me great tech support as well!
Really like the changes we've seen lately at MOTU, including great tech support!
Best,
Babz
Really like the changes we've seen lately at MOTU, including great tech support!
Best,
Babz