2012 Imac recognizing Traveler MK1 but no sound

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
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silvertoneKevin
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Joined: Mon Jun 24, 2013 3:29 pm
Primary DAW OS: MacOS

2012 Imac recognizing Traveler MK1 but no sound

Post by silvertoneKevin »

I just got a refurbished 2012 iMac running OSX 10.8.3. I installed the drivers I got on the Motu website and it now recognizes the MOTU Traveler Mk1 I've been using for a few years, but when I actually play anything through it, it just does that bizarre intermittent beeping sound. Any ideas? It's an 2.7 Ghz intel core i5 if that matters. Nothing works through it. Not Safari, Itunes, or Digital Performer.

Thanks,
Kevin
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cuttime
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Joined: Sun May 15, 2005 10:01 pm
Primary DAW OS: MacOS

Re: 2012 Imac recognizing Traveler MK1 but no sound

Post by cuttime »

Copied from another thread:

- Try a factory reset - push the Setup knob, turn it all the way to the right and follow the directions on the LCD. (828 mk II, Traveler and UltraLite ONLY)
- Try setting both your Optical Input and Optical Output in the MOTU Console to ADAT.
- Try a different Firewire cable.
- Try removing all other Firewire devices.
- Try different Firewire ports.
- Try toggling the red voltage switch on the right side of the unit with the unit OFF. Do this 5 or 6 times, then set it to the correct position and try again. (not applicable to Traveler or UltraLite)
- Try powering the unit via Firewire or DC power (Traveler and UltraLite ONLY)

- Try the unit with a different computer, if possible.

- Try reinstalling drivers:

Goto Macintosh HD > System > Library > Extensions
and trash the file, "MOTU Firewire Audio.kext."

Go into the Applications folder and trash all 3 MOTU Consoles. Empty the trash.

Reboot your machine, run a Repair Disk Permissions from your Apple Disk Utility, then reinstall our most recent drivers
from our website being sure that unit is NOT turned on.
Reboot and turn on your device.
828x MacOS 15.5 M1 Studio Max 1TB 64G DP11.34
Agent of Random
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Joined: Thu Mar 15, 2007 4:40 pm
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Re: 2012 Imac recognizing Traveler MK1 but no sound

Post by Agent of Random »

set your optical ports to "None" and then back to ADAT…or the other way around if they were none already.
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cuttime
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Joined: Sun May 15, 2005 10:01 pm
Primary DAW OS: MacOS

Re: 2012 Imac recognizing Traveler MK1 but no sound

Post by cuttime »

Well, I guess something worked?
828x MacOS 15.5 M1 Studio Max 1TB 64G DP11.34
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