Problem with MOTU 4pre and win 7 64 bit USB2

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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cimfrode
Posts: 5
Joined: Thu Feb 14, 2013 12:02 am
Primary DAW OS: Windows

Problem with MOTU 4pre and win 7 64 bit USB2

Post by cimfrode »

Hi everyone!

New MOTU-user from Sweden, so sorry for bad spelling at times.

My new laptop from ASUS does not connect to the 4pre. It is like something is interfering. I have an old VAIO with vista and when i tried the 4pre on that computer everything worked fine.

The ASUS is from the series Asus A55A, quad core i7, win 7 ultimate with 64 bit system, USB2 connection.

When I install everything it says that it is working fine and everything. I got volume on the mics but I can't record anything and I can't listen to anything through the monitors.

What more info do you need? What should I do? Bad drivers?
I appreciate every help I can get.

Cheers / Cim
cimfrode
Posts: 5
Joined: Thu Feb 14, 2013 12:02 am
Primary DAW OS: Windows

Re: Problem with MOTU 4pre and win 7 64 bit USB2

Post by cimfrode »

Someone who can help me?
cimfrode
Posts: 5
Joined: Thu Feb 14, 2013 12:02 am
Primary DAW OS: Windows

Re: Problem with MOTU 4pre and win 7 64 bit USB2

Post by cimfrode »

I've tested it on two other computers now and it works with vista and win 7 home premium.

Is there any known errors running it with win 7 ultimate 64 bit?

/ Cim
cimfrode
Posts: 5
Joined: Thu Feb 14, 2013 12:02 am
Primary DAW OS: Windows

Re: Problem with MOTU 4pre and win 7 64 bit USB2

Post by cimfrode »

Can the cumputers motherboard be incompatible with the 4 pre? It seems pretty far feched or what Do you guys think?
cimfrode
Posts: 5
Joined: Thu Feb 14, 2013 12:02 am
Primary DAW OS: Windows

Re: Problem with MOTU 4pre and win 7 64 bit USB2

Post by cimfrode »

Found the problem!
jonasd914
Posts: 11
Joined: Sat Nov 02, 2013 9:10 pm
Primary DAW OS: Windows

Re: Problem with MOTU 4pre and win 7 64 bit USB2

Post by jonasd914 »

What was the problem?
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