motu 828 m2 vs win7 asus g55 usb3

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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rulez007
Posts: 2
Joined: Wed Dec 05, 2012 1:33 pm
Primary DAW OS: Unspecified

motu 828 m2 vs win7 asus g55 usb3

Post by rulez007 »

Hey guys,
I just recently purchased a new laptop and i'm going absolute nuts. I have a motu 828mk2 device and having usb3 with ivy bridge and all the bells and whistles in the new laptop (asus g55vw).
For some reason after 3 reinstals the system is not working. I tried every single possible troubleshooting steps, new cable, disabling every possible device in bios, mmc console with error analysis, usb 2.0 hub, everything and all i could get is that as soon as some music starts i can hear it for 1 sec and beep than the soundcard is gone and the whole system freezes.
Any idea what i could do? I have the latest drivers 55333.
many thanks,
Rich
torrentg
Posts: 528
Joined: Tue Oct 06, 2009 7:18 am
Primary DAW OS: Windows

Re: motu 828 m2 vs win7 asus g55 usb3

Post by torrentg »

The MOTU probably just doesn't like the 3.0 port.

Things to do:

1) Update laptop bios to newest.

2) Update laptop USB 3.0 firmware to newest.

3) Update chipset drivers to newest.

4) Update all other drivers, especially other USB peripheral drivers to newest.
rulez007
Posts: 2
Joined: Wed Dec 05, 2012 1:33 pm
Primary DAW OS: Unspecified

Re: motu 828 m2 vs win7 asus g55 usb3

Post by rulez007 »

thanks man, gonna try to fish around for generic intel chipset drivers and for all the rest of the stuff i can find. I very much hope that it could be fixed as I just love this device and dont want to sell it.
:smash:
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