Hi all,
I searched the forum previous to asking this but came up blank. What would seem to be information that is/should be fairly simple to find out has proven difficult.
Some websites list FireWire units as having a 2 year warranty. Others say 90 days. In the manual for the 8pre it lists the warranty as being 90 days, but when I called MOTU they said 90 days at first, then paused and corrected themselves saying that it was indeed two years.
Does anyone have any actual first-hand having-dealt-with-tech-support info on what length the warranty actually is?
Would really appreciate knowing this. Thanks a lot!
Bryce
FireWire Warranty
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The forum for petitions, theoretical discussion, gripes, or other matters outside deemed outside the scope of helping users make optimal use of MOTU hardware and software. Posts in other forums may be moved here at the moderators discretion. No politics or religion!!
The forum for petitions, theoretical discussion, gripes, or other matters outside deemed outside the scope of helping users make optimal use of MOTU hardware and software. Posts in other forums may be moved here at the moderators discretion. No politics or religion!!
Re: FireWire Warranty
I hate to bump my own thread, but I would really appreciate any thoughts on this matter. I am almost completely positive that everyone on this forum who has ever bought a new piece of MOTU gear has registered for the warranty.
I will try calling MOTU early Monday morning and will post their response here afterwards.
Thanks.
Bryce
I will try calling MOTU early Monday morning and will post their response here afterwards.
Thanks.
Bryce
Re: FireWire Warranty
Hi,
Just spoke with a very nice lady at MOTU customer service. I'm sure you all ready know this, but she confirmed that USB/Firewire devices are under a two year warranty.
Thanks. Hope this helps anyone who might be searching for the same info as I was.
Bryce
Just spoke with a very nice lady at MOTU customer service. I'm sure you all ready know this, but she confirmed that USB/Firewire devices are under a two year warranty.
Thanks. Hope this helps anyone who might be searching for the same info as I was.

Bryce