problem with MIDI express XT rom upgrade

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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gobert4
Posts: 3
Joined: Mon Dec 20, 2010 4:29 pm
Primary DAW OS: Unspecified

problem with MIDI express XT rom upgrade

Post by gobert4 »

Hello everyone
sorry for my English ... :sorry:
I purchased an interface MIDI express xt (old usb version), and i made the rom upgrade, to use the MIDI interface under win7...

now, the motu seems to work....however, two problems that were not previously present:
1.the "SELECT" and "BANK" buttons, in functions are reversed. :shock: if i push "select" change the bank "FACTORY" or "USER" and vice versa.
2.motu Clockworks software, presets "FACTORY" and "USER" are reversed :shock: when i click one of the factory preset on the windows of the software, actually modify the user preset and vice versa...
I would add that it was also replaced the battery 3V because the original was exhausted ...
What happened to the interface??? :smash:
thanks...
gobert4
Posts: 3
Joined: Mon Dec 20, 2010 4:29 pm
Primary DAW OS: Unspecified

Re: problem with MIDI express XT rom upgrade

Post by gobert4 »

no one has had similar problems?only me??? :?
I have now updated win7, on my daw....the page of routing of the software clockwork, is a blank page and now, the MIDI express xt, crash the system....blu screen appears frequently....

p.s. but the technical support exist?never an answer...is not possible, this is outrageous
:shock:
1nput0utput
Posts: 1477
Joined: Thu Aug 02, 2007 4:21 am
Primary DAW OS: MacOS
Location: USA

Re: problem with MIDI express XT rom upgrade

Post by 1nput0utput »

The MIDI Express XT has two ROM chips: The USB ROM controls the USB communication with the computer. The program ROM controls all of the MIDI processing and front panel features.

If you put a program ROM for a newer MIDI Express XT (the current model with removable rack ears) into an older MIDI Express XT (with non-removable rack ears and clear buttons), it will cause the symptoms you're describing. Put the old program ROM back in the unit, but retain the new USB ROM (v1.3.2). That should fix the problem.
The leading cause of wrong answers is asking the wrong questions.
gobert4
Posts: 3
Joined: Mon Dec 20, 2010 4:29 pm
Primary DAW OS: Unspecified

Re: problem with MIDI express XT rom upgrade

Post by gobert4 »

thank you very much!!!
have clarified the question :D I was thinking the same thing...

italian assistance was wrong to send me the ROM (of MIDI processing)...

I specified to have the old express XT and not the new model! :shake: I paid more, obviously :shock:

p.s.
and the crash problems are disappeared with windows xp...this interface is not fully compatible with win7...
1nput0utput
Posts: 1477
Joined: Thu Aug 02, 2007 4:21 am
Primary DAW OS: MacOS
Location: USA

Re: problem with MIDI express XT rom upgrade

Post by 1nput0utput »

gobert4 wrote:thank you very much!!!
You're welcome.
gobert4 wrote:the crash problems are disappeared with windows xp...this interface is not fully compatible with win7...
The older MIDI Express XT is compatible with Windows 7, Vista, and XP. If you think it's causing crashes in Windows 7, you should probably contact MOTU tech support in the U.S. They can look at logs from the crash and try to figure out what caused it.
The leading cause of wrong answers is asking the wrong questions.
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