Ultralite MK3 Driver Issues (Mac)

[andyd]

Hi,
I am in desperate need of help here.

I am using a Motu Ultralite MK3 with Snow Leopard (10.6.4) on an iMac, Intel Core Duo, 4 GB Ram.

For some reason, my Ultralite MK3 has started seriously glitching my iMac.

It is doing so in Ableton (freezing it, popping it, slowing it down) and also in iTunes (same as Ableton). It does this when Ableton is off so it's not Ableton being the problem.

I have updated to the latest firmware (MOTU_Audio_Installer-Mac-100915.zip) and have even reverted to the original firmware on the disc but it is still happening.

It happens both connected via Firewire and USB 2.0.

I have had the MK3 for around 12 months. Have had a few glitches here and there but nothing like this.

Am in the middle of deadline work so desperate for help on this (have posted a TechLink but not sure when they'll reply)...

Best,
Andy

[andyd]

Can anyone help on this? I'm thinking it must be a driver issue but if others have an Ultralite MK3 and a similar set up (Mac/Ableton) then does that mean it's a hardware issue?

Andy

[mikehalloran]

First, upgrade to the latest OS - 10.6.5. Second, download and install the latest drivers.

Are you bus powered? If not, use a power supply.