Hi
I've had my inteface for about 3 years or more and its been working fine then i moved my studio for a weekend- to do some recording elsewhere, which ive done several times before and now when ive put it back together at my home studio its not working. it powers up, the lights go on but then it settles on convertor light, even though im plugged in through firewire through to the imac. The Imac isnt seeing it at all. I got a horrible feeling its goosed, can anyone help?
Ive reinstalled the drivers, not done a firmware update yet but if i cant even get the machine to be seen then it seems pointless when its been working before.
Hope you can help me
Jaynian
Help Please!! Motu 8pre firewire not responding
Moderator: James Steele
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
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Pappy725
- Posts: 825
- Joined: Sat Oct 16, 2004 10:01 pm
- Primary DAW OS: MacOS
- Location: Hill Country of Texas
Re: Help Please!! Motu 8pre firewire not responding
Try a different FW cable? The 828 has a reset to factory defaults, but I couldn't find anything like that looking through the 8Pre user guide.
Pappy
Pappy
MacBook Pro (Retina, 15-inch, Early 2013)
2.4 GHz Intel Core i7, 8GB RAM, OS High Sierra 10.13.2, DP8.07, 256GB SSD
828mkII, 8Pre, Alesis M1 Active Mk2, Ext. FW drives, Yamaha fretless bass, Kay upright bass, Wechter acoustic/electric, trombone, baritone and a proclivity for polka music. (With sufficient quantities of beer) and I play country music.
2.4 GHz Intel Core i7, 8GB RAM, OS High Sierra 10.13.2, DP8.07, 256GB SSD
828mkII, 8Pre, Alesis M1 Active Mk2, Ext. FW drives, Yamaha fretless bass, Kay upright bass, Wechter acoustic/electric, trombone, baritone and a proclivity for polka music. (With sufficient quantities of beer) and I play country music.
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mikehalloran
- Posts: 16211
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: Help Please!! Motu 8pre firewire not responding
Is your firewire bus working? I had this issue - a bad FW hub would shut down the bus on my G5 and re-booting did not bring it back. I found the problem by firing up TechTool and seeing that the FW bus was showing zero.
Disconnecting the hub and resetting the PRAM restored the bus.
Replacing the hub made the problem stay away.
Disconnecting the hub and resetting the PRAM restored the bus.
Replacing the hub made the problem stay away.
DP 11.34; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sequoia 15.4, USB4 8TB externals, Neumann MT48, M-Audio AIR 192|14, Mackie ProFxv3, Zoom F3 & UAC 232 32bit float recorder & interface; 2012 MBPs (x2) Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 NE Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sequoia 15.4, USB4 8TB externals, Neumann MT48, M-Audio AIR 192|14, Mackie ProFxv3, Zoom F3 & UAC 232 32bit float recorder & interface; 2012 MBPs (x2) Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 NE Pro, Toast 20 Pro
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seanarorke
- Posts: 9
- Joined: Tue Oct 23, 2007 7:11 pm
- Primary DAW OS: Unspecified
Re: Help Please!! Motu 8pre firewire not responding
hi jaynian,
i have a similar problem. i was on os x tiger using 8pre and 828mk1. all working fine. upgraded my os to snow leopard and my mac doesn't see them.
i've tried the usual different seqs of turning on etc, nothing. at leadst you know it doesn't seem like your error,eh? also can't do a hardware upgrade because it is not seen. nothing i can add, sorry. i'm waiting for a useful response like you. (not mine obviously)
sean
i have a similar problem. i was on os x tiger using 8pre and 828mk1. all working fine. upgraded my os to snow leopard and my mac doesn't see them.
i've tried the usual different seqs of turning on etc, nothing. at leadst you know it doesn't seem like your error,eh? also can't do a hardware upgrade because it is not seen. nothing i can add, sorry. i'm waiting for a useful response like you. (not mine obviously)
sean
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Pappy725
- Posts: 825
- Joined: Sat Oct 16, 2004 10:01 pm
- Primary DAW OS: MacOS
- Location: Hill Country of Texas
Re: Help Please!! Motu 8pre firewire not responding
Sean, what gear are you using? Computer, specs? It helps everyone else help you remedy your problem.
I have the 8Pre and 828mkII, and when I got my MacBook Pro with Snow Leopard, the 828 didn't show up in MOTU Audio Setup. The 8Pre does, so that's my workaround. I had a techlink open with MOTU with no real help from it. They closed it about 3 months ago with no resolution to my problem.
Like I said, I've got a workaround but it's not the way I want to set up my rig.
Pappy
I have the 8Pre and 828mkII, and when I got my MacBook Pro with Snow Leopard, the 828 didn't show up in MOTU Audio Setup. The 8Pre does, so that's my workaround. I had a techlink open with MOTU with no real help from it. They closed it about 3 months ago with no resolution to my problem.
Like I said, I've got a workaround but it's not the way I want to set up my rig.
Pappy
MacBook Pro (Retina, 15-inch, Early 2013)
2.4 GHz Intel Core i7, 8GB RAM, OS High Sierra 10.13.2, DP8.07, 256GB SSD
828mkII, 8Pre, Alesis M1 Active Mk2, Ext. FW drives, Yamaha fretless bass, Kay upright bass, Wechter acoustic/electric, trombone, baritone and a proclivity for polka music. (With sufficient quantities of beer) and I play country music.
2.4 GHz Intel Core i7, 8GB RAM, OS High Sierra 10.13.2, DP8.07, 256GB SSD
828mkII, 8Pre, Alesis M1 Active Mk2, Ext. FW drives, Yamaha fretless bass, Kay upright bass, Wechter acoustic/electric, trombone, baritone and a proclivity for polka music. (With sufficient quantities of beer) and I play country music.
Re: Help Please!! Motu 8pre firewire not responding
hi, i'm using a macbook pro with 2gb core duo with 2gb memory. i've done a total format and install of snow leopard 10.6.3. i've just connected an ipod photo which is firewire compatable, it charges but doesn't appear on itunes or mac finder. so i presume it is a firewire os x problem in itself. anybody had the problem and fixed it? sean