No sound coming from headphones on MOTU 828 mkII

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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sas84_heavyhitter

No sound coming from headphones on MOTU 828 mkII

Post by sas84_heavyhitter »

I currently have no sound coming from my headphones on my MOTU 828MKII.

The main outs are working fine; just the phones have no sound coming through. My operating system is Windows 7 64 bit and I have installed the drivers issued on MOTU's website (latest).

This is a problem also experienced with the drivers prior to this release.

Please may I have the solution or some suggested fixes.


Thanks.
NazRat
Posts: 1214
Joined: Sat Feb 07, 2009 1:55 pm
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Re: No sound coming from headphones on MOTU 828 mkII

Post by NazRat »

If you push in the volume knob it will switch between main and phones level. Is the phones level zero here? If not, then check the setting in MOTU Audio Setup. You may have the phones set to something other than mains.
DP8.06 PT11.2.0 VEP 5.3.x
828mkII 828mk3 ADA8000 MTP-AV Komplete Audio 6
Mac Mini Quad 10.9.4 - HP Quad Laptop Win 8.1
sas84_heavyhitter

Re: No sound coming from headphones on MOTU 828 mkII

Post by sas84_heavyhitter »

I have attempted both of your suggestions and neither seem to be working for me
j_e_f
Posts: 65
Joined: Fri Aug 20, 2010 9:19 pm
Primary DAW OS: Unspecified

Re: No sound coming from headphones on MOTU 828 mkII

Post by j_e_f »

Are your headphones actually working? Also, they're stereo? The MOTU jack is made for a stereo 1/4" jack, not a mono one.
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