Issues installing drivers

[andre_jay]

hey,
just got the new i7 930 processor and a ex58-ud5 motherboard.. running 64-bit windows 7 OS

im having trouble installing the drivers for my motu ultralite.. i've followed the instructions when installing but the drivers dont show up in the control panel once installed.. anyone know how to fix this?

[Liquid Shadow]

I don't think the driver is supposed to show up in the Control Panel, at least my Traveler MK3 doesn't show up in my Control Panel.

[andre_jay]

there is no sound coming out either..

[Liquid Shadow]

Go to your Playback Devices. Is the Ultralite on the list at all?

[andre_jay]

nope nothng is showing up

[Liquid Shadow]

You're sure you downloaded the right driver? I know this is very basic but just want to make sure.

[andre_jay]

yes i checked that so many times lol

[Liquid Shadow]

Hmm, did you install the driver before plugging the Ultralite in?

[andre_jay]

i followed the instructions given in the zip file... it was unplugged the installed the drivers and rebooted the computer

[Liquid Shadow]

Sounds like you're doing all the right things. Maybe you should call MOTU's tech support.

[andre_jay]

bit of an update:

i tried installing the drivers through device manager... ive managed to install all drivers but the MOTU Wave 64-bit.. i keep getting the BSOD everytime i try to install it..

with my previous computer setup i had trouble with the BSOD as well... everytime i switched on the soundcard i had worry it would go to BSOD..

i think its time to upgrade from the ultralite


im running legit copy fo windows 7 so it cant be anything to do with that

[Liquid Shadow]

Well if you are getting BSODs then I definitely think it's something with your system and not the Ultralite.

[andre_jay]

well the its the mwave.sys or something like that thats causing the BSOD.. and ive had this computer for less than a day with nothing on it

[RonaldDumsfeld]

I'm using a Ultralite Hybrid on a i7-920/ASUS P6T Deluxe 2 under Vista 64 bit which is pretty similar your rig and it's behaving flawlessly atm.

So I don't think its the UL.

If you navigate to Device Manager via the Control panel you should see the MOTU drivers (ASIO, WDM and MIDI) in 'sound, video and game controllers'. Do you?

If you look in 'programs and features' all you will see is 'MOTU Firewire USB installer for 64 bit windows'. Do you?

The cuemix executable should be in > program files(X86) > MOTU > Audio. Is it?

The Audio Console should be in 'program files > MOTU > audio. Is it?

You should be using the latest driver install package 64fw-3.7.39083 dated 10.3.2010. Are you?

Start your PC (with drivers installed ofc) and leave the UL switched OFF. Navigate to Control Panel > Hardware & Sound > Sound. You should NOT see any MOTU entries in either 'playback' or 'Recording' at this point. Turn ON the UL. Wait a few moments and you should see all your MOTU inputs and outputs appear. Do you?

[andre_jay]

the programs are all there except drivers dont show up in device manager or playback n recording bits