DP5 crashing on export... because DP7 is also installed?

[Tripi]

I had to go back to an older project this morning, and opened it in DP5.13. I'm able to work on it fine, but everytime I try to export a soundbite as an AiFF or MP3 or Quicktime bounce, DP crashes. Sometimes it happens as soon as I start bouncing, other times it almost gets to the end and then crashes. I have DP7 installed on the same machine. Is there any chance that it is cause behind these crashes? All this crashing and restarting is killing me..... I really need to get this project out the door!

Any thoughts?

Thanks!!!!
- Tripi

[Dan Worley]

My first thought (which isn't going to fix the problem) is to do the bounce/mix in real time so you can get it out the door and then troubleshoot the problem later when you have more time. Just a friendly suggestion.

[Dan Worley]

A question would be, what if you export a soundbite directly from the Soundbites window, does it crash then too, or is it only when bouncing? That will help narrow it down.

[Tripi]

My first thought (which isn't going to fix the problem) is to do the bounce/mix in real time so you can get it out the door and then troubleshoot the problem later when you have more time. Just a friendly suggestion.

Well, that's basically what I have been doing. It's a big extra step though, importing both SD2 files into Peak, merging them, dithering them, and then bouncing an AIFF and an MP3. Too bad DP5 didn't do wav or aiff record formats.

[Tripi]

I might be skewering my terminology here. What I'm trying to do (which causes the crash), is to use the "Export Soundbite" from the soundbites window. I always print my cues in real time so that I an listen for any hickups, and then export the soundbite.

[Dan Worley]

I might be skewering my terminology here. What I'm trying to do (which causes the crash), is to use the "Export Soundbite" from the soundbites window. I always print my cues in real time so that I an listen for any hickups, and then export the soundbite.

Oh, I see. Sorry I misunderstood you. Yeah, that's a big problem, but I have no idea how to fix a crash on export. Hope others will know.

[Tripi]

In case anyone is curious, I just took all of my DP7 plugins out of my library folder, and it seemed to clear up the problem. I noticed that DP5 was taking a very long time to re-open after the crash, and it seems to be because of these new versions being in there. Things seem to be working better............. for now.

[Kaczinski]

Hi! As far as I remember when I upgraded from DP 5.13 to DP 7, the plug ins changed, and I would assume the folder (network, utility - whatever its called ) with the engine doing the conversion would have changed as well.
I tried to run 5.13 and 7 side by side for a while - didn't work.
So I uninstallede everything and put only DP 7 on that drive - all was well.
And all files created in DP 5.13 as well as som real old ones that where DP 3.xx opened no sweat. So why don't you do your file conversion straight in DP 7 ? Did you try? You can still save in a backwards compatible mode under "save as", so in case you have to work on a machine with an older version of DP.

[Tripi]

I really need to revisit this thread I started. Unfortunately, my problem is getting worse with DP5 crashing. I've totally uninstalled DP7 (don't want to get into why), and re-installed DP5.13 from scratch. I repaired permissions on every disk, and deleted all of the preferences before re-installing. I even rebuilt my template from scratch. Thing is, whenever I export something.... DP crashes. It doesn't always do it... but most of the time is does. Even exporting my key commands got a crash.

Can anyone else think of what might be triggering this? I've never had this happen in 8 years of using DP. Very frustrating. btw... I want to use DP5 for now (not DP7).

[KEVORKIAN]

I really need to revisit this thread I started. Unfortunately, my problem is getting worse with DP5 crashing. I've totally uninstalled DP7 (don't want to get into why), and re-installed DP5.13 from scratch. I repaired permissions on every disk, and deleted all of the preferences before re-installing. I even rebuilt my template from scratch. Thing is, whenever I export something.... DP crashes. It doesn't always do it... but most of the time is does. Even exporting my key commands got a crash.

Can anyone else think of what might be triggering this? I've never had this happen in 8 years of using DP. Very frustrating. btw... I want to use DP5 for now (not DP7).

Do you have another drive that you can install your OS and DP5.13 on?

I would do that and boot from the fresh drive to see if the problem persists (it shouldn't).
If this works then you may need to rebuild your account from a fresh drive.

[Tripi]

Do you have another drive that you can install your OS and DP5.13 on?

I would do that and boot from the fresh drive to see if the problem persists (it shouldn't).
If this works then you may need to rebuild your account from a fresh drive.

That sounds a bit extreme..... but I had not considered that option. I did notice that it seems to only have been an issue since installing snow leopard. But, I wrote it off as being the 'least likely culprit'. Do you know what might have happened to the OS that would cause this?

thanks

[KEVORKIAN]

Do you have another drive that you can install your OS and DP5.13 on?

I would do that and boot from the fresh drive to see if the problem persists (it shouldn't).
If this works then you may need to rebuild your account from a fresh drive.

That sounds a bit extreme..... but I had not considered that option. I did notice that it seems to only have been an issue since installing snow leopard. But, I wrote it off as being the 'least likely culprit'. Do you know what might have happened to the OS that would cause this?

thanks

I don't, however I had a similar issue with DP crashing on launch after upgrading to Snow Leopard that I posted about:

http://www.motunation.com/forum/viewtopic.php?t=38064

I spent a week or two troubleshooting this in every possible permutation and eventually found out that there was a bug related to having file sharing enabled and configured when upgrading to SL.

I was not alone in this issue as I discovered from an Apple forum thread, as others who had upgraded were seeing crashes in iLife apps, etc.

So... moral of the story is that the OS can have serious bugs that can manifest themselves in strange ways but it is not something that occupies a separate category in relation to application crashes.

After identifying my issue I have been running an extremely stable system and have yet to have DP 7.1 crash on me (knock on wood).

[Tripi]

Sweet unicorn.... that was a hella long thread to read! But... very informative. I started feeling terrible for Kevorkian for going through this as I read every post. If nothing else, that spotlight tip is incredible.

Anyways... I think you may have got it. I turned off sharing, trashed the shared folder, and restarted. DP passed a couple of quick export tests. I'll let you know the results at the end of the work day tomorrow.

Thank you very much Kevorkian!

[KEVORKIAN]

Sweet unicorn.... that was a hella long thread to read! But... very informative. I started feeling terrible for Kevorkian for going through this as I read every post. If nothing else, that spotlight tip is incredible.

Anyways... I think you may have got it. I turned off sharing, trashed the shared folder, and restarted. DP passed a couple of quick export tests. I'll let you know the results at the end of the work day tomorrow.

Thank you very much Kevorkian!

No problem... I hope that it does the trick!

That was a crazy experience. Thankfully, I had a working DP6/DP7 install on another drive running 10.5.8 which allowed me to finish my work.

[Tripi]

I hate to say it, but the problem still exists. I just can't figure out any rhyme or reason to what triggers the crash. It happens without fail every time I go to export a soundbite. But, if i just open DP back up and export immediately.... it works. Every time I go to save as a new version number, same thing happens. If I open right back up and do it again... it works.

frustrated!