No MOTU 8Pre device found on firewire port Windows XP

[jmmo1981]

Dear friends,

I have been using an 8Pre module for almost 2 years in my desktop running Windows XP. I had some issues with the firewire driver at the beggining but i installed the upated firewire/usb2 driver back then and all worked properly until today.

I plugged in again the firewire cable and i noticed that no MOTU device was found on the OS. I did all the combinations, reboot the MOTU, turn it on before and after turning on the PC but did not work.

I noticed that Converted and Interface green leds are on at the beginning but then Interface led turned off and just the Converter and 44.1 leds are on so the MOTU is also not seeing the PC and is on Converter mode. I went to MOTU web page and installed the latest driver version but still not working. I read in a forum that sometimes the firewire ports get defective on the device and need to be repair by MOTU support team.

Could you please let me know if you have had this issue and a work around? I live in El Salvador central america so sending this box to the USA will be very expensive

Thanks in advance.

Regards

Jorge

[jmmo1981]

Friends,

Can the firewire ports of the MOTU get damaged if you plug in the firecable upside down?

Thanks a lot

Jorge

[emmrecs]

Yes, the firewire ports can be rendered useless if you plug in the cable upside down, though I don't know quite how you would manage to do that, although I know another user of the 8-Pre has had exactly that problem!

[jmmo1981]

Thanks for the reply. Well, a friend of mine did it, i though he knew how to plug in the cable correctly but after checking it he plugged it upside down in both ports.

Do you know what did your friend having the same problem did?
I was thinking about use it just as a converter for expansion maybe:

Damaged_8Pre to (by ADAT I/O) New_8Pre and then going firewire to PC.

or

Damaged_8Pre to (by ADAT I/O) EMU-1212 PCI Card.

Which one do you think would work best?

Thanks a lot i really appreciate your help and assistance.

Regards

[emmrecs]

Hi again.

The other user who had the same problem as you is the author of the first post in this message on this forum: http://www.motunation.com/forum/viewtop ... 14&t=37480