Original 828 + MTP A/V + Focusrite Trakmaster Pro

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Fnoxib
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Original 828 + MTP A/V + Focusrite Trakmaster Pro

Post by Fnoxib »

Please understand before we go any further who I am and what I know...

I'm a long-time MIDI musician who is self-taught in all things recording. I'm a professional software engineer by day, so I know a thing or two about a thing or two, but I'm not a MacOS expert by any measure. Indeed, as a computing professional, I find my ignorance of my Mac to be especially frustrating considering how much I know about certain other systems, but how many different systems can I be an expert in at once and still have a social life and time for music-making? Right. Ok. On with my question!

So recently I decided to go nearly-all-digital with my live recordings. I have this lovely Rode NT2A mic connected via BLUE quad cable to a Focusrite TrakMaster Pro preamp with an internal A/D board. That A/D board spits out S/PDIF over a short high-grade coax RCA cord to my MOTU 828. Yep, it's an original unit from when the 828s first came out. Version 1.01 or something like that. The 828's clock is slaved to the TrakMaster Pro's S/PDIF stream, as configured by Digital Performer 5.12 under "configure hardware driver". The TrackMaster Pro and the 828 are both set to 24-bits, 48kHz. The 828 speaks via FireWire to my twin-engine 2.3 GHz PowerMac G5 (6GB RAM, dual 250GB SATA drives with plenty of free space, the OS on one, the recordings on the other) which was running the next-to-latest drivers from MOTU at the time. I do have two FireWire devices - the 828 and a Memorex external DVD-R+W drive - sharing an 6-port IOGear brand externally-powered FireWire hub.

My problem is that this system routinely gives me drop-outs in recorded audio, occasional click and pop noise which appears to be corrupt data packets when inspected close-up. The noise is sometimes superimposed on what looks like a good signal and sometimes it's just crap. The bursts are short - tens of milliseconds or shorter in most cases - but they certainly disrupt the audio, making my post-production editing a much bigger job than it needs to be. The problems do NOT appear to be single-sample in duration, but a bit longer. When I first set this all up, I didn't have the 828's clock synch'd to the TrakMaster Pro, which gave me tiny clicks all over the place. I fixed that some time ago and proved it by recording and then inspecting a few minutes of pure sine wave through the air and back into the system.

I'm at a loss for how to investigate and diagnose this problem. I do have an oscilloscope (and I know how to use it). I don't have many other tools other than the usual recording gear in my rack. I believe my power is relatively clean, though I am not using a "power conditioner" of any kind beyond the filter provided by my UPS (an APC BackUPS XS 1000). The UPS battery is for the main computer. I use the pass-through outlets, which are filtered/surge protected/etc, for the rest of my gear.

Looking for advice - specific instructions aimed at a smart, but ignorant guy :)

I do remember having stuck MIDI notes some time ago which turned out to be the fault of a cheap USB hub... admitedly, I have not exhaustively investigated this problem with and without this FW hub. I should probably do that, in addition to whatever other advice you might be able to offer :) If you do strongly suspect the hub, recommendations for ones which perform well are desired, as I would like to maintain the convenience of the hub.

Thanks much!
Daniel
DP 6.03 | OS X 10.5.8 Dual 2.3GHz PPC G5 - 6GB RAM | MTP/AV | MOTU 828
1nput0utput
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Re: Original 828 + MTP A/V + Focusrite Trakmaster Pro

Post by 1nput0utput »

Fnoxib wrote:… admitedly, I have not exhaustively investigated this problem with and without this FW hub. I should probably do that, in addition to whatever other advice you might be able to offer :) If you do strongly suspect the hub, recommendations for ones which perform well are desired, as I would like to maintain the convenience of the hub.
Eliminate the FireWire hub and the DVD drive. Connect the 828 directly to the computer's FireWire port by itself and test again. If the problem persists, test a different FireWire cable and try the other FireWire ports on the computer.
The leading cause of wrong answers is asking the wrong questions.
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mikehalloran
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Re: Original 828 + MTP A/V + Focusrite Trakmaster Pro

Post by mikehalloran »

1nput0utput wrote:
Fnoxib wrote: Eliminate the FireWire hub and the DVD drive. Connect the 828 directly to the computer's FireWire port by itself and test again. If the problem persists, test a different FireWire cable and try the other FireWire ports on the computer.
Agreed.

Also, upgrade DP to 5.13
DP 11.34; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
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Fnoxib
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Re: Original 828 + MTP A/V + Focusrite Trakmaster Pro

Post by Fnoxib »

Actually, I just bought v6... haven't installed it yet. I wanted to finish the job I started before changing ANYTHING. Now that job's done, I have time to futz with the system.

I also ordered a FireWire PCI card... figuring it will give me my ports in a more native way, w/o being a firewire-to-firewire hub.

I'll check out recording directly first, then upgrade to 6 and see how it goes... then try the card when it comes. Actually, my plan was to run the 828 direct to the Mac and let the FW card drive the DVD writer and anything else.
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