64 bit Drivers

[Ahkatootin]

I have an 828 mk2 USB. It's currently running in a 32bit XP Pro environment and works well.

If I move up to a 64bit OS should it be XP or Vista?

Am I going to be able to make it work because, reading through this forum, it's hard to find anyone that has a stable setup withthis hardware in a 64bit OS?

Would really appreciate any advice.

Thanks

[Mark S]

If you can, wait until Windows 7 comes out. It's what I'm doing anyway. From what I've heard it's Vista but FIXED.

[Ahkatootin]

Good advice and that's probably what i will do but I am still concerned about the 64 bit driver issue for th 828-2 usb. Does it work now? I like the MOTU hardware and would like to stick with it if I can.

[Ahkatootin]

Hi there - me again

I have checked on various forums now still not been reassured that the 828-2 USB can be made to work in a 64 bit environment. This is kind of frustrating and it's leading me in the direction of M-Audio gear. That's a shame because, aside from a slight buzz coming from the unit, the 828 is a good product and does everything I need. It appears to be let down by carelessly written drivers.

Thanks

[HotShot]

MOTU openly says that drivers for Windows 7 are in Beta ( http://www.motu.com/newsitems/windows-w ... w-shipping ). It's no short coming that a company doesn't have drivers publicly available for an operating syatem that hasn't even been officially released. yet.

Why don't you start a MOTU TechLink, tell them that you're running Windows 7, and request to be a driver Beta tester?

[Ahkatootin]

Hi

Perhaps I didn't make it clear that it is Vista 64 I intend using rather than win7.

I guess the reason for my post was that I am at the stage where I have to upgrade my ageing AMD based computer. It seemed like a good time to consider moving to 64 bit (I use a lot of orchestral samples and am getting tired of low memory warnings in Cubase).

What i wanted to do was check out how much of my equipment was supported in the 64 bit environment before making the decision to upgrade. Generally everything I have will work OK (one way or another) but there remains some confusion over the 828-2 USB. The best I have found so far is people on the Cakewalk - Sonar forum who have audio running well but problems with MIDI.

Anyway - I now have the components I need to move over to a computer running Vista Ultimate 64 and will see what happens with the latest 64 bit rivers from MOTU. If they prove to work then that's great because I really like the 828. If not I can buy something from M-Audio that I know will work OK.

thanks again for your comments

[HotShot]

Sorry I got it confused. I thought you meant Windows 7 64 bit drivers.

If the new drivers (3.6.8.1410) are not good with your 828, that woild mean MOTU is slacking.

I'm on Vista 64Bit and I love it. The new drivers work great for me using a Ultralite-mk3.

There are still a lot of software vendors without native 64Bit plug ins. But if you have SONAR 8, Cakewalk has some general/common purpose plug ins that are 64 bit compatible that can be used to see how a system that's all 64bit works as a DAW. It's a great experience! Everything just sounds and runs better than in a 32bit environment! I'm sure you will be impressed if you can get up and running in a 64bit environment.

Goodluck to you in your leap over.

Hopefully, we'll hear from you, as far as how it's going, after the leap.

[Ahkatootin]

Thanks

I will let you know.

I use to use Sonar - up to version 5 then moved over to Cubase Studio 4 followed by Cubase 4 (the studio version wouldn't support external FX). Most recently I am using Reaper and have found this to be excellent.

[Ahkatootin]

OK - I now have a 64bit system setup and running very well -except for the 828.

I tried to install the very latest x64drivers (3.6.8.1410) and came across the same problem as some others: you have to right click on setup.exe and run as administrator. After that, it seemed to go well - until I tried to use the 828.

The cuemix application simply didn't work. Faders snapped back to zero, pan sliders kept snapping back to full left, all outputs were 'disabled' and wouldn't stay set to anything else. No audio output at all. It's pretty hopless really.

I tried some older drivers (3.6.7.3) but haven't been able to get them to work yet.

I guess it is possible that there is something elsewhere on the computer - some setting or conflict - that is causing the problem EXCEPT that, the 32 bit drivers worked fine in XP32; I didn't have to change anything - It really was plug and play. Surely the 64bit drivers should be the same?

I work with a software department that would have been fired on the spot if they had released drivers of this quality. It's very disappointing and the trouble is, reading through a mass of similar posts on this forum, we don't seem to be close to getting something that works properly in the x64 environment.

In order to get up and running again, I am going to have to buy another audio interface (probably from M-Audio). Should I send MOTU the bill?

[Ahkatootin]

Final post for a while I think.

My M-audio 1814 will be delivered tomorrow and replace the 828 in my rack until Motu sort out the drivers for 64 bit operating systems.

Big shame, the 828 was ideal and I would like to use it again one day.

[Fischje]

hi there!

OK - I now have a 64bit system setup and running very well -except for the 828.

I tried to install the very latest x64drivers (3.6.8.1410) and came across the same problem as some others: you have to right click on setup.exe and run as administrator. After that, it seemed to go well - until I tried to use the 828.

The cuemix application simply didn't work. Faders snapped back to zero, pan sliders kept snapping back to full left, all outputs were 'disabled' and wouldn't stay set to anything else. No audio output at all. It's pretty hopless really.

I tried some older drivers (3.6.7.3) but haven't been able to get them to work yet.

I guess it is possible that there is something elsewhere on the computer - some setting or conflict - that is causing the problem EXCEPT that, the 32 bit drivers worked fine in XP32; I didn't have to change anything - It really was plug and play. Surely the 64bit drivers should be the same?

I work with a software department that would have been fired on the spot if they had released drivers of this quality. It's very disappointing and the trouble is, reading through a mass of similar posts on this forum, we don't seem to be close to getting something that works properly in the x64 environment.

In order to get up and running again, I am going to have to buy another audio interface (probably from M-Audio). Should I send MOTU the bill?

i only want to say: same for me here.

Worked fine, till installation of 64bit windows. but i needed this for my video applications. now the cuemix software doens work. it dropps fades to zero and nothing tone come out of the 828 mkII.

Anybody get it worked?

[Ahkatootin]

Hey - sorry to hear you are having trouble too.

The M-Audio gear I bought works fine, first time, no problems with very low latencies in the 64 bit environment - so that's what I am using now.

I raised a support ticket with MOTU and they have asked me to a) check the 828 still works in a 32 bit environment (it does) and b) try reducing RAM in the 64bit system from 8GB to 2GB. I can't do this now that the computer is set up, optimised and installed. Frankly, it's difficult to believe they know what they are doing. All very disappointing really - except for the M-Audio stuff

[Fischje]

I can't believe that i should buy a m-audio because that my motu 828 is only one year old!!!

There must be a way to run it on my system!

[Ahkatootin]

I really hope so too. There is a lot about the 828 mk2 that was useful to me. the M-audio unit is a compromise but at least it works.

[phillpgh]

Did anyone ever get this to work? I'm running into the same issue now, with Windows 7 x64 + 828 mkII and Cuemix reseting faders to zero. MOTU hasn't responded to my ticket in the last two days.