896HD Driver Trouble ..VERY STRANGE

[knuckle47]

I hate to repeat the same posts you may see on occasion but the trouble I am having is a tough one. I have my 896HD running via ASUS P4C motherboard and VIA 1394 firewire with XP Professional. Upgraded to Vista Ultimate and my Cubase 5 worked and played and things were essentially normal until I downloaded the Newest Firewire/USB2 MOTU drivers. Things went totally MUTE and now 3 1/2 weeks later despite all of the phone calls to TECH SUPPORT, I still have now in or output. As of today, I deleted every possible source of anty MOTU driver I can find and re-intalled the original drivers that came witht eh CD 4 years ago...nothing.

I can see VU activity but on the programmable meters ch. 5 and 6. and AES\EBU output side but no sound thru the powered D 90 speakers. Just a snap when the powered is turned on. Additionally, The speaker tray ICON reads MOTU volume 100 but the playback and record tabs in control panel show only speaker and bridge??? I used to get analog 1 2 3 4 5 6 7 8 and Mix 1-2 1 Mix 1-2 2 as selectable options. I also had all computer sounds coming thru the 896HD including the audio on the cubase tutorials...not NOTHING but a few computer internal speaker beeps if a pop up shows up somewhere

Motu tech support has been unable to steer me in any direction that might provide a solution. I did change the 1394 to a TI chipset PCI card and that seems to show that the 896 is connected to it in the control panel but now I and MOTU are at a standstill....any thoughts?

[Mark S]

Newest drivers have mis-assigned channel outputs. This is a well known problem.

Since you have an 896hd, the latest version you should use is 3.6.7.4.

I would revert to your old driver. (is your Vista 64 bit?)

I know there is a 64 bit version of this driver but where still looking for a link to it from somewhere.

check out the newest driver thread here for better details:

http://www.motunation.com/forum/viewtop ... 14&t=34925

[knuckle47]

Thanks Mark,


I am running 32bit software and I am aware of the bug in 3.6.8.1400. AND My latest update is as of tonight, IT WAS A BAD FIREWIRE. I replaced the cable and re installed the drivers and it is working. I STILL have a bug somewhere as I get nothing regarding computer sound or tutorial audio. I would give up on the computer beeps and buzzes BUT...I still benefit from reviewing the Cubase tutorials that are on the DVD.