MOTU Error 22

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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Ultrabra
Posts: 34
Joined: Fri Apr 10, 2009 5:34 am
Primary DAW OS: Unspecified

MOTU Error 22

Post by Ultrabra »

I have Ultralite Mk3, Sound Forge 9.0, and Sonar.

On opening Sound Forge, with Sonar already open, I got this error message - can anyone help explain what it means and how to fix?

"The driver has reported a MOTU error 22.
Called from file ..\..\Glue\ConfigClasses.cpp line 223
Driver file error 22.\DriverHoster.cpp 2491"

When pressing OK a sencond message comes up :
Sony Sound Forge 9.0
An error occured while starting playback
A device is not available

Pressed OK then :
Sony Sound Forge 9.0
One or more audio playback devices does not support the current sample rate and/or bit-depth.
A device is not available.
Gigabyte H55M-UD2H, Intel Core i7 860 @ 2800 MHz, 4096 MB (2 x 2048 DDR3-SDRAM )
Windows 7 Pro 64-bit, Soundcard : MOTU Ultralite Mk-3, Sonar : Studio 7.0
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TheRealRoach
Posts: 220
Joined: Wed Sep 10, 2008 9:47 am
Primary DAW OS: Unspecified

Re: MOTU Error 22

Post by TheRealRoach »

This was my nightmare when I first tried MOTU driver 3.6.8.1394 with my 896mk1. It was a total no go. You'll have to uninstall your MOTU driver and any other left-over MOTU registry artifacts and install again.

For me it appeared to be a problem with the driver version, however an incomplete or incorrect installation seems to cause this as well.
Mike Rocha
http://www.mikerocha.ca
Custom ADK, Quad 3.0ghz, 4gig ram, Win7 64-bit, Motu 3.6.7.3 x64 drivers
Macbook Pro 13" touchbar, High Sierra, 73220 drivers
Motu 896 x 4
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Ultrabra
Posts: 34
Joined: Fri Apr 10, 2009 5:34 am
Primary DAW OS: Unspecified

Re: MOTU Error 22

Post by Ultrabra »

Ouch! Thanks for letting me know.

How do I remove the "left-over MOTU registry artifacts"?
Gigabyte H55M-UD2H, Intel Core i7 860 @ 2800 MHz, 4096 MB (2 x 2048 DDR3-SDRAM )
Windows 7 Pro 64-bit, Soundcard : MOTU Ultralite Mk-3, Sonar : Studio 7.0
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TheRealRoach
Posts: 220
Joined: Wed Sep 10, 2008 9:47 am
Primary DAW OS: Unspecified

Re: MOTU Error 22

Post by TheRealRoach »

Ultrabra wrote:Ouch! Thanks for letting me know.

How do I remove the "left-over MOTU registry artifacts"?
Now that I think about it, you should just try to power off the MOTUs, uninstall the driver, reboot, reinstall the driver, power on the MOTU. If you are getting the same issue then you should try the registry editing:

MOTU's uninstaller is pretty crappy. Even after an uninstall, there are lots of registry items left lingering around that will have an affect on future MOTU driver installations, especially if you're uninstalling one version to install a different one. It requires that you manually search through the registry deleting items where "motu" is mentioned. "mfwa" is another one. Anyway you should exercise extreme caution when using "regedit".
Mike Rocha
http://www.mikerocha.ca
Custom ADK, Quad 3.0ghz, 4gig ram, Win7 64-bit, Motu 3.6.7.3 x64 drivers
Macbook Pro 13" touchbar, High Sierra, 73220 drivers
Motu 896 x 4
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Mark S
Posts: 208
Joined: Tue Apr 26, 2005 10:01 pm
Primary DAW OS: Unspecified

Re: MOTU Error 22

Post by Mark S »

Crappy to say the least! Whenever I do this I end up removing about 900 references to MOTU. Now I'm sure much of that is Windows redundancies however, after the last time I did that I set a restore point.

Restore point is your friend.
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knuckle47
Posts: 8
Joined: Mon Apr 20, 2009 6:53 am
Primary DAW OS: Unspecified

Re: MOTU Error 22

Post by knuckle47 »

I too had the same trouble deleting references to MOTU drivers and artifacts. I did search MOTU in Windows and found quite a few. I am still not sure that all were deleted. HOWEVER, reinstalling has not yet helped my 896HD
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