hi guys i live in Switzerland my new ultralite is defect i sent it to motuam told i must pay to get it fixed that a brand new ultralite is only corverd for 3months
how true is that? my ultralite is less than a year
warranty policy
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
warranty policy
hi guys i live in Switzerland my new ultralite is defect i sent it to motuam told i must pay to get it fixed that a brand new ultralite is only corverd for 3months
how true is that? my ultralite is less than a year
faithzone
Re: warranty policy
Hi
Warranty depends on where you bought your UltraLite.
In Europe warranty is usually at least one year or more for products.
I have bought my gear from Germany.
The warranty in the Thomann Cyberstore is 3-years for most of the products now days.
http://www.thomann.de/gb/index.html
( This is not an advertisement
)
So maybe you could contact your UltraLite dealer and ask for the warranty.
They might be able to send it to a repair shop for the warranty repair with no cost for you.
jarok
Warranty depends on where you bought your UltraLite.
In Europe warranty is usually at least one year or more for products.
I have bought my gear from Germany.
The warranty in the Thomann Cyberstore is 3-years for most of the products now days.
http://www.thomann.de/gb/index.html
( This is not an advertisement
)So maybe you could contact your UltraLite dealer and ask for the warranty.
They might be able to send it to a repair shop for the warranty repair with no cost for you.
jarok
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