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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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gdiddy
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Joined: Tue Jun 17, 2008 11:10 am
Primary DAW OS: Unspecified

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Post by gdiddy »

i need some help. I have the MOTU 828mk3, I installed the the drivers per the instructions. But when I try to open up the MOTU cuemix console I get the error message 'No MOTU Audio Devices that support CueMixDSP found', and when I try to open up CueMix FX I get the error message 'No MOTU Audio devices detected'. I checked the device manager and the MOTU shows up under the Sound, video, and game controllers. Any help would be greatly appreciated. I just got it a couple of days ago and I don't want to send it back.
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CSprague
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Joined: Sat May 31, 2008 11:25 am
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Post by CSprague »

Try un-plugging it and plug-it back on with everything powered up. Also what is the chipset of your Firewire interface.
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gdiddy
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Post by gdiddy »

I'm using a Firewire card with the Texas Instruments chipset. I uplugged and re-plugged the 828 and it is still not detected.
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cavalex
Posts: 4
Joined: Fri Jun 20, 2008 8:31 am
Primary DAW OS: MacOS
Location: Slovenia, Euope

CuemixFX

Post by cavalex »

I have the same problem. I reinstalled Win XP, afterwards the Cuemix worked for 10 minutes, after installing other software it doesn't start anymore. I have VIA based Fire-wire. The audio seems to work normally in Nuendo. Hopefully we find some solution for this :)
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gdiddy
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Post by gdiddy »

I got frustrated with it and sent it back.
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