free upgrade process?

quincyg · Post by **quincyg** » Thu Jun 19, 2008 9:35 am

anyone know what the free upgrade process is for people who purchased after 1/07. when i go to eligible updates it doesn't show up.

Spikey Horse · Post by **Spikey Horse** » Thu Jun 19, 2008 10:21 am

From this page

https://mail.motu.com/dp6.html

there is a link

sourgrapes · Post by **sourgrapes** » Thu Jun 19, 2008 10:32 am

that offer is for DP5 purchased after 1/08, not 1/07 btw...

EMRR · Post by **EMRR** » Thu Jun 19, 2008 3:43 pm

thanks for the link!

FMiguelez · Post by **FMiguelez** » Thu Jun 19, 2008 5:17 pm

.

WOOPS!!

With all my excitement I forgot I purchased DP 5.13 a couple of months ago... and I just pre-ordered DP6 by paying $195

Duh! Now I'm confused... if I bought DP5.13 a few months ago, should I have payed for the upgrade from 5.13 to 6 again??

I just did

zed · Post by **zed** » Thu Jun 19, 2008 5:31 pm

FMiguelez wrote:Duh! Now I'm confused... if I bought DP5.13 a few months ago, should I have payed for the upgrade from 5.13 to 6 again??

I just did

Nope. You'd better call MOTU in the morning. There is a PDF order form which will give you the upgrade for free:

https://mail.motu.com/dp6.html

and choose "please click here" link.

FMiguelez · Post by **FMiguelez** » Thu Jun 19, 2008 5:39 pm

.

When will I learn to think before acting?!?!? Note to self: Think before you act, think before you act....

I'll take care of this tomorrow.

Well, at least I HAVE DP6 NOW!!!

(for twice the price

)

Tomcat · Post by **Tomcat** » Sat Jun 21, 2008 11:38 am

Thanks for the link; I just emailed mine in.

Tom

enigmatunes · Post by **enigmatunes** » Sat Jun 21, 2008 2:12 pm

FMiguelez wrote:.

When will I learn to think before acting?!?!? Note to self: Think before you act, think before you act....

I'll take care of this tomorrow.
Well, at least I HAVE DP6 NOW!!!

(for twice the price )

If you haven't done so yet, definitely call MOTU Customer Service. In the past a pre-order means that you aren't charged until the package is ready to ship; so I'm sure it'll be easy to cancel the paid pre-order and get your free upgrade queued up instead.

Tim · Post by **Tim** » Sat Jun 21, 2008 4:45 pm

FMiguelez wrote:.

WOOPS!!

With all my excitement I forgot I purchased DP 5.13 a couple of months ago... and I just pre-ordered DP6 by paying $195 :?

Duh! Now I'm confused... if I bought DP5.13 a few months ago, should I have payed for the upgrade from 5.13 to 6 again??

I just did :roll:

You bought DP5, or upgraded to it from DP4 (or earlier)?
I assume the latter.

Timeline · Post by **Timeline** » Sat Jun 21, 2008 8:36 pm

Would they honor a recent upgrade the same way. Interesting question...

MIDI Life Crisis · Post by **MIDI Life Crisis** » Sat Jun 21, 2008 8:39 pm

Timeline wrote:Would they honor a recent upgrade the same way. Interesting question...

My guess is they would, but I've been wrong before.

Just search the forum for MLC WRONG! and you should find it.

EMRR · Post by **EMRR** » Sat Jun 21, 2008 8:46 pm

I asked the question in March in terms of Dp5 upgrade, and the answer was yes.

FMiguelez · Post by **FMiguelez** » Sun Jun 22, 2008 12:22 am

Tim wrote:
FMiguelez wrote:.

WOOPS!!

With all my excitement I forgot I purchased DP 5.13 a couple of months ago... and I just pre-ordered DP6 by paying $195

Duh! Now I'm confused... if I bought DP5.13 a few months ago, should I have payed for the upgrade from 5.13 to 6 again??

I just did
You bought DP5, or upgraded to it from DP4 (or earlier)?
I assume the latter.

Correct. I upgraded from DP4.61 to 5.13. I think it was a similar amount

I'll take care of this on Monday

MOTUnation.com

free upgrade process?

free upgrade process?

pre-orders are probably not yet CHARGED orders