MOU tech support - anyone home?

acidrecords · Post by **acidrecords** » Mon Jun 02, 2008 7:54 am

hey climber,

any response to your mail?
any status change in trackingsys?
########

i`ve got no response and status is also the same > unread

climber · Post by **climber** » Mon Jun 02, 2008 9:22 am

no response at all...

acidrecords · Post by **acidrecords** » Mon Jun 02, 2008 9:43 am

oh man is this possible *grrr*

someone from usa should call them and ask them, what the hell.....

i don`t wanna know how many people (which are not reg. @ this forum) are getting crazy @ the moment...

maybe someone has done it allready... and that is why we get no answers

acidrecords · Post by **acidrecords** » Mon Jun 02, 2008 12:39 pm

hey climber

i`ve got response 5mins ago!!

they are alive.
i`ve answered the question from the supportguy allready, hope his answer doesn`t take again one more week....

climber · Post by **climber** » Mon Jun 02, 2008 2:53 pm

acid... no response & techstuff is still unread.

YouTube · Post by **James Steele** » Mon Jun 02, 2008 3:20 pm

Ummm... I edited one of your posts, acid.

I am sorry and I sympathize with your frustration, but posting about "burning down" MOTU's office-- even in jest-- is over the top. Please refrain from that sort of hyperbole in the future. Thanks.

ric7729 · Post by **ric7729** » Mon Jun 02, 2008 9:45 pm

still unread also.

someone really should point them to this post. Even just an explanation wouldnt go astray.

acidrecords · Post by **acidrecords** » Tue Jun 03, 2008 6:11 am

@ James Steele

oh *lol* ähm i know, i know. but in this moment this was what i was thinking about. (but don`t live in the us)

@ all

as writen above, i`ve got response yesterday.
i hope i get another response within the next 2 days. (and not again weeks)

MIDI Life Crisis · Post by **MIDI Life Crisis** » Tue Jun 03, 2008 8:25 am

acidrecords wrote:... don`t live in the us)

Well, we do, and it is no small joke since the events of the past decade when someone says they want to burn something or blow something up or blow someone away ~ especially in a fit of anger.

Look at it this way, if MOTU did burn down in the months that followed such a comment, who do you think would be on the terrorist watch list? And covert activities being what they are, just because you are "insulated" in a foreign land doesn't make you immune to foreign agents. In fact, it makes you easier to capture and carted off to a nice little cell in the tropics - with no hope of a lawyer or release.

We all realize your remark was not serious and we all (or most) have experienced the extreme frustration you are going thru. But like it or not, on the www we are ONLY known by our words - and facial expressions allowed except a little smiley face

.

But getting back on topic - let us know when you get an answer from MOTU that actually helps you. More often than not, I end up figuring it out myself and even call them to report the workaround. I don't think they ever actually use the workarounds reported, but that's why we love Unicornation

and James' vision in keeping it afloat.

climber · Post by **climber** » Tue Jun 03, 2008 11:54 am

well I got an email from customer service acknowledging my email to them. let's see what happens now...

bigwhitty · Post by **bigwhitty** » Wed Jun 04, 2008 3:40 pm

Motu discusts me...Love DP, hate those people at MOTU...Worthless support...Look at their website...The still have articles from A YEAR AGO..Of coarse they never will respond to you either..Theose people need a serious beatdown

MIDI Life Crisis · Post by **MIDI Life Crisis** » Wed Jun 04, 2008 3:47 pm

YouTube · Post by **James Steele** » Wed Jun 04, 2008 3:49 pm

bigwhitty wrote:Motu discusts me...Love DP, hate those people at MOTU...Worthless support...Look at their website...The still have articles from A YEAR AGO..Of coarse they never will respond to you either..Theose people need a serious beatdown

Serious beatdown? You are so gone from this board right now.

MIDI Life Crisis · Post by **MIDI Life Crisis** » Wed Jun 04, 2008 3:51 pm

James Steele wrote: Serious beatdown? You are so gone from this board right now.

Awfully violent crop this month! Yikes...

Go James! Our hero!!!

YouTube · Post by **James Steele** » Wed Jun 04, 2008 3:56 pm

I'm guessing he just signed up today to talk smack. He uses his real name as his email domain name like me. If he wants to sign up here again, he'll have to use a different email address and not talk like that. I have my limits.

MOTUnation.com

MOU tech support - anyone home?

mOTU SUPPORT IS A JOKE

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