Extremely unhappy with the state of Motu and MIDI

[bradswan]

OK, I can't take it anymore. Notes from hell boinging in from other devices, random MIDI dropout, bizarre timing and more. How can I seriously present myself as a pro to my clients. Motu, since you can't reproduce this, send someone to my studio so you can hear first hand how rediculous this is.

[dubaifox]

Ouch!!

[westla]

Sorry to hear about your troubles.

[TheCoalman]

bradswan,

what's your setup?

I've got a friend who is having and been having the same problems since he switched to DP4 and OSX on a G5 2.0 DP.....It just makes me wonder if it has something to do with the G5's and MOTU's drivers, I'm not having MIDI problems and I'm running a G4 1.25 DP MDD w/ DP 4.5..... just trying tø make some sense of it....

[Fibes]

MIDI is workin' fine for me unless i try to use reason. other than that the stuff is tight.

[studiostuff]

Originally posted by bradswan:
OK, I can't take it anymore. How can I seriously present myself as a pro to my clients.

I'll take a guess... How can you present yourself as a pro to your clients?

Why not start by not blaming your problem on stuff that is working pretty well for everyone else... ?

Why not give the nice folks here some SPECIFIC idea of your set-up and problem...?

Why not realize that pros don't blame their tools...?

Why not take it step-by-step until you get it figured out...?

I've read a few PITA new guy posts in my day and yours is one of 'em.

Breathlessly awaiting your angry reply telling us how pro and busy you really are.

[amplidood]

hahahahaha!!!! yet another example of a person who takes anyone saying anything bad about MOTU *personally*. Dood, Some people have problems. Some people don't. If all you want is calm, flowery posts, go to a group therapy website. Pros *DO* blame the gear in many cases. The fact that you are personally attacking his "pro" status is arrogant beyond belief.

[builder]

I hate to say it but you asked for it.....

Your post doesn't ask for help.... your are angry at MOTU.... and I don't think they are here at the moment.

The only question in your post is how to seriously present yourself to clients and studiostuff gave it to you, albiet harsh.... but true in many ways.

Tell us what your setup up is, and people may want to help you.

Deep breaths, happy thoughts, specific questions

[dweiss]

I think the original poster has a point about MOTU making a house call to solve a problem it can't reproduce, and they have been know to do that. But posting that request here will not make it happen.

[chrispick]

It's been my passive observation that many of the folk complaining of "stuck MIDI" problems (if not all) are using MIDI via USB, especially when chained in a hub or in some other shared USB port scenario.

I don't know if your set-up, bradswan, fits this I.D., but if so you might want to consider running MIDI through a dedicated USB port. Or, better yet, switch over to firewire MIDI which, for me and many others, has worked flawlessly.

Firewire is a much more stable, consistent I/O than USB for many reasons (i.e., runs off its own card, wider/faster throughput, "chains" more efficiently, etc.).

Just some info to consider.

I've not experienced the "stuck MIDI" problem, so I might be talking a little "out of school" here. But, I think there's enough validity to my theory to warrant some consideration.

Good luck.

[deepcgi]

that's why most pro studios use pro tools

[studiostuff]

Originally posted by amplidood:
hahahahaha!!!! yet another example of a person who takes anyone saying anything bad about MOTU *personally*. Dood, Some people have problems. Some people don't. If all you want is calm, flowery posts, go to a group therapy website. Pros *DO* blame the gear in many cases. The fact that you are personally attacking his "pro" status is arrogant beyond belief.

Well.. first, let me say Amplidood... I like your attitude.

...and I don't have ANY problem saying a bad thing about MOTU. Really, believe me.

He asked the silly question... "Why don't people take me seriously?"

Jeez... I don't know... could it be that YOUR GEAR DOESN'T WORK? And you can't think of a dang thing to do to get it to work except jumping up and down? (Maybe it IS just me.)

If he had listed his gear and problems, he would have seemed a bit more (whatever the "F" "pro" means) pro to me.

It's not arrogant to point out that the guy is not even working on his own behalf to solve the problem... It's a FACT. If that's not semi-pro and new guy...

Aw, what's the use? You just wanted to shoot back at me... and I respect that. Next time, load your weapon.

I'll be curious to see how quickly he gets his props by doing his little anger dance.

He is certainly not being PAID to be a pro if his stuff is not working and he's not doing all he can to get back in the saddle. Let me just leave you with that bit of irrefutable (pro/no pro) evidence.

Pros do NOT blame their tools. (I'll swear at 'em from time to time... but the blame is usually my own.)

Pros find a way, in spite of busted tools and out-of-tune singers, to turn in their work and TAKE THE MONEY.

What group therapy site do YOU recommend?

[chrispick]

Originally posted by studiostuff:
[t's not arrogant to point out that the guy is not even working on his own behalf to solve the problem... It's a FACT. If that's not semi-pro and new guy...

Actually, I thought your response was presumptuous, condescending and kind of mean-spirited.

Granted, bradswan didn't give any of us much to go on beyond an emotional, insubstantial rant; but your reply was equally as emotional and insubstantial. You could've said something to the effect of "Help us help you," but instead you attacked him. That doesn't make the situation any better.

[studiostuff]

Originally posted by chrispick:

Actually, I thought your response was presumptuous, condescending and kind of mean-spirited.
That doesn't make the situation any better.[/QB][/QUOTE]

Chris... Good eye! I wasn't trying to make it better.

Most of the folks I work for don't want to know why they can't have what they are paying me for.

They also don't want to know what kind of day I am having.

I don't come here and berate you all for being so nice and patient... why find fault with me when I treat him like I would treat any other pro?

He really is going to be SO FIRED if he can't play the notes on the page after the leader says, "One, Two, Ready? Play!"

Why raise his expectations?

I'd be happy to hear what the actual manifistation of the problem appears to be and what gear he has and what he has tried to fix the problems...

But if he's gonna ask to be treated like a pro... then, I'm happy to treat him like a pro.

Can't fix it? Can't deliver? You're fired! How's that for pro?

I don't think it's helping him with his many problems to say;

"Wow... that's too bad and I'm sorry you can't fix it. Tough break. It's unlucky for you that I need this work I had hired you to provide me... I'm really upset on a personal level to have to say this to you, you seem like a nice guy... But I am going to have to hire someone else to do your work. And it's unlikely that I will have an opportunity to use your services in the future, since I too am under serious deadline pressure. I really hope you understand... Have a nice day!"

Is a little pat on the ass like that what you soft spoken types had in mind for him?

[Fibes]

Originally posted by deepcgi:
that's why most pro studios use pro tools

I don't want to get into the ignorance you have shown with this comment, but I'm having a bad day so... Pro Tools' MIDI sucks. Sure, it's better than ever but that ain't saying much.