828 xp drivers disappear

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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jacktuttle
Posts: 2
Joined: Tue Nov 13, 2007 10:44 pm
Primary DAW OS: Unspecified

828 xp drivers disappear

Post by jacktuttle »

I have a new Dell XP machine and I frequently need to reinstall the drivers for the MOTU 828. It works fine for awhile, often days at a time, and then my drivers disappear and I have to reinstall. This has happened about 30 times. Anyone have experience with this?
grayh
Posts: 2
Joined: Sun Sep 09, 2007 2:22 am
Primary DAW OS: MacOS
Location: Abu Dhabi

Post by grayh »

I have experience similar to this. When I first installed the drivers last month, every pair of analog input and output channels (as well as the various digital channels) were available to Windows - Control Panel - Sound Devices. At the same time all such pairs were available for selection in WaveLab's sound card preferences.

Shortly after, I needed to change the selection in Windows and found that the full selection of analog inputs and outputs were no longer available. I checked in WaveLab and discovered the same problem.

I unstalled the MOTU software and reinstalled the software and drivers and got all the channels back. A couple of days later the channels had gone again.

Today, I uninstalled and reinstalled again, but this time the channels did not come back.

I have posted a TechLink to MOTU, but the three responses received so far have been of no help.
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