Honeymoon's over, but the Mac Pro is still a sweetie!

For seeking technical help with Digital Performer and/or plug-ins on MacOS.

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Shooshie
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Honeymoon's over, but the Mac Pro is still a sweetie!

Post by Shooshie »

The honeymoon is over with the Mac Pro 2.66 GHz Xeon quad, that is. (I'm talking dual dual-core processors, not dual quad-core) I thought I'd give a new report on the machine now that the starry-eyed days and nights are behind us. Lots of little anomalies seem to pop up. I lost my Waves plugins to Digital Performer -- it just won't recognize them, so I have to reinstall them. Soundtrack sees 'em just fine.

Then there's a strange problem with my PCI-424 card. It just "disappears." The computer will not recognize that it's there. Until last night I had to physicall remove it from the PCIe slot, then swap it to an empty slot and install. Last night I learned that I can UN-install the MOTU Audio drivers, then repair disk privileges, then RE-install the same drivers. Then the PCI-424 card comes back without having to get on the floor and swap the card out of a slot. Whew! I've done the card-swap thing about 5 times since getting my Mac Pro on February 14. Now I can at least just do it with software installs. Much easier.

If anyone knows of a reset routine for 2408mkII, and/or 1296, and/or the PCI 424 card in general, please let me know.

I've also noticed other strange things. QuicKeys is open all the time. Periodically it just quits working. No explanation. Quit and reboot, and it's fine. Just never saw that before the Xeon tower. Once it starts happening, other crazy things happen. Scanner software won't open or stay open. Other software does likewise. Rebooting the computer does the trick.

Back to the Waves problem; my L3 Multi-Maximizer (for which I paid dearly) has yet to work in any DAW or other audio software on this computer. Very disappointing. Of course, Waves doesn't officially support DP, but I'm talking about Soundtrack, too, and others I can't remember at the moment.

So far, DP is stable on this machine. No problems there. I keep my fingers crossed. But once in a while it "forgets" my bundles for a particular file or chunk. And here's what's weird about that: all the meters will be blazing, showing audio activity throughout the routing chain. Just no audio. I have to rebuild the bundles when that happens. I don't know if that's a DP thing, a 5.11 thing, a Core Audio thing, or an Intel Mac thing. It doesn't happen often. But I don't enjoy it when it does. At least I know now to quit wasting time troubleshooting, and to go ahead and rebuild the bundles and reassign the tracks.

Also, since buying the Mac Pro Tower, it's been raining more often here, and the dog tracks in mud. I don't remember that happening so often with the G4 dual.

;)

I'm not about to take this computer back. I'm not even complaining. I'm just letting people know that for all the justifiably wonderful reviews we've given these heavenly new machines, they DO have their quirks. Usually nothing that restarting the computer won't fix. And they are rare. Well... the PCI card thing was happening about once a week. (Word to the wise: save your PCI Audio Interface configuration so you can reload it easily. I rename all my tracks, and it's bloody hell having to redo all that after replacing everything.)

All things considered, I still rank this computer #1 in my long succession of Macs. My other favorites were the Pismo Powerbook (2000), the Quadra 660AV (1993), and the original 128K Mac (1984). This one is exciting, reliable, and a speed-demon. Runs like a Mac, though!


Shooshie
|l| OS X 10.12.6 |l| DP 10.0 |l| 2.4 GHz 12-Core MacPro Mid-2012 |l| 40GB RAM |l| Mach5.3 |l| Waves 9.x |l| Altiverb |l| Ivory 2 New York Steinway |l| Wallander WIVI 2.30 Winds, Brass, Saxes |l| Garritan Aria |l| VSL 5.3.1 and VSL Pro 2.3.1 |l| Yamaha WX-5 MIDI Wind Controller |l| Roland FC-300 |l|
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martian
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Post by martian »

sounds like something wrong with you pciX setup...

either card or machine - I have pretty much the same set up as you and don't get any of you hassles dude!

It must be a new 424 card you got so maybe that's the prob - I heard of someone else on here having a similiar issue

good luck in tracking in down!

mart
macpro 3 gig - 5 Gig RAM 10.6.3 Motu 2408 mk 2 Mackie HUI DP 7.21 intel imac 3 gig ram traveller OS 10.6.3

http://www.fork-media.com
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emulatorloo
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Re: Honeymoon's over, but the Mac Pro is still a sweetie!

Post by emulatorloo »

Shooshie wrote:Then there's a strange problem with my PCI-424 card. It just "disappears."
People have been complaining about that in the MOTU hardware forum. I think it is worth bugging motu about.

---
Now that the honeymoon is over, don't take that machine for granted. It may leave you for a Logic user.


--
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PeterMcCStrat
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Post by PeterMcCStrat »

shooshie,
sorry to hear about the weird issues.
I really love the Mac Pro and have no issues at all except one, I use the Waves au and they work great.

The only issue I have is as you've heard me post many times, once I have a sequencer and my audio card on (FF 800) if I close the app and shut the FF, almost eveytime I go to reopen them to work, DP will hang and a restart is needed.
this happens on breaks of usually 20 minutes and more.

So leaving the machine on overnight and shutting the gear/closing DP on breaks makes no sense, a restart is always needed. After restart all performs great.

It's always something,... But fwiw,.when I was on windows I did have more issues overall.

Best-

Peter
Mac Pro 2.66 | 4GB ram | OS 10.5.4 | MacBook Pro 2.4 | 2GB ram | 10.5.4 | Apogee Ensemble | Apogee Duet | DP 6.01
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Frodo
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Post by Frodo »

Hey Shooshie:

Are you running 10.4.8 or 10.4.9? A post just went up on the VSL forum from one of the development team discouraging the use of 10.4.9 due to certain bugs-- and yes, there are a lot of DP users over there. Likewise, the bulk of those on the Mac using VSL are using Logic-- so if that says anything at all about issues being or not being related to third-party apps or drivers, it clearly murks up the waters a bit and points a tad more to the OS.

I have seen the word "disappeared" SO many times within the past month or two. I have yet to install a lot of software on my MacPro, but I can't say that there haven't been issues with audio getting from my 2408 to my monitors even with its lights blinking normally.

Let's just hope there's a second honeymoon on the horizon! These machines are clearly much more than a step in the right direction but I stop short of saying that the grail has been found.
6,1 MacPro, 96GB RAM, macOS Monterey 12.7.6, DP 11.33
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Eleventh Hour Sound
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Post by Eleventh Hour Sound »

Hmmm the 'ole disappearing PCI-e Card trick <grin> If it's any consolation, my G5 Quad (PPC) will from time to time report that 4 SATA drives (2x2 Raids) is gone... The first time it happened I nearly fell out.

Shutting down, removing and re-seating my SATA card brings 'em back.

It's only happened a few times in the last 9 months but once is more than enough! <Grin> Sonnet sent me another card, but same thing...

Regarding your issue.... I wonder if using a different slot for the audio card might help? I know that some are finicky that way...

Also, consolation report # 2, is that on a rare occasion FireWire audio may go south too... I've learned to troubleshoot for about 3 minutes and then just reboot :D
DP11.1, 16" MacBookPro 2.3Ghz 8 Core i9's 32GB Ram 1TB SSD, (2) external 1TB Samsung SSD's , Steven Slate SSD 5.5 and Trigger Drums, ML-1 Mic and VSX Headphones, Omnisphere 2, Trilian, Ivory2, EW, MSI, MX-4, Philharmonik 2, Komplete, Reason, Live, Melodyne, IK Multi's Total Studio, ARC, T-RackS, SampleTron, AMG's KickA--Brass. and my beloved guitars :-)
trond
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Post by trond »

I had an oddball anomaly the first day I got my macpro - fans blew full speed for no apparent reason, sounded like a hoover run amuck.
Since then, absolutely zero problems. This is an excellent piece of gear.

Trond
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Shooshie
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Post by Shooshie »

RecordingArts wrote:Hmmm the 'ole disappearing PCI-e Card trick <grin> If it's any consolation, my G5 Quad (PPC) will from time to time report that 4 SATA drives (2x2 Raids) is gone... The first time it happened I nearly fell out.

Shutting down, removing and re-seating my SATA card brings 'em back.

It's only happened a few times in the last 9 months but once is more than enough! <Grin> Sonnet sent me another card, but same thing...

Regarding your issue.... I wonder if using a different slot for the audio card might help? I know that some are finicky that way...

Also, consolation report # 2, is that on a rare occasion FireWire audio may go south too... I've learned to troubleshoot for about 3 minutes and then just reboot :D
I used to have to swap the card with another slot. Just removing it and reseating it did not work. It had to "wake up" somewhere else before it would wake up at all. Now I've learned that just reinstalling the drivers will do the trick.
Frodo wrote:Hey Shooshie:

Are you running 10.4.8 or 10.4.9? A post just went up on the VSL forum from one of the development team discouraging the use of 10.4.9 due to certain bugs-- and yes, there are a lot of DP users over there. Likewise, the bulk of those on the Mac using VSL are using Logic-- so if that says anything at all about issues being or not being related to third-party apps or drivers, it clearly murks up the waters a bit and points a tad more to the OS.
Still using 10.4.8. The Waves thing was enough to keep me from upgrading. Nonetheless, DP lost contact with my Waves plugins, anyway. I'll eventually get them reinstalled and all will be well. I just haven't had time yet.

I was thinking about upgrading to 10.4.9, that maybe it would actually SOLVE some problems, but apprently not; right? I guess I'll stay put until Leopard comes out. Or until 10.4.9.9.

Shooshie
|l| OS X 10.12.6 |l| DP 10.0 |l| 2.4 GHz 12-Core MacPro Mid-2012 |l| 40GB RAM |l| Mach5.3 |l| Waves 9.x |l| Altiverb |l| Ivory 2 New York Steinway |l| Wallander WIVI 2.30 Winds, Brass, Saxes |l| Garritan Aria |l| VSL 5.3.1 and VSL Pro 2.3.1 |l| Yamaha WX-5 MIDI Wind Controller |l| Roland FC-300 |l|
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Frodo
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Post by Frodo »

Shooshie wrote:
I was thinking about upgrading to 10.4.9...
Be careful-- it could solve the issues and create others.

Aw, Shoosh!! I ache that YOU are having these issues. But maybe you will also have answers in time.
6,1 MacPro, 96GB RAM, macOS Monterey 12.7.6, DP 11.33
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Shooshie
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Post by Shooshie »

Aw, it's nothing compared to what most of us have been through for the past 4 years. Really not a problem. Just an occasional annoyance.


Shooshie
|l| OS X 10.12.6 |l| DP 10.0 |l| 2.4 GHz 12-Core MacPro Mid-2012 |l| 40GB RAM |l| Mach5.3 |l| Waves 9.x |l| Altiverb |l| Ivory 2 New York Steinway |l| Wallander WIVI 2.30 Winds, Brass, Saxes |l| Garritan Aria |l| VSL 5.3.1 and VSL Pro 2.3.1 |l| Yamaha WX-5 MIDI Wind Controller |l| Roland FC-300 |l|
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Eleventh Hour Sound
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Post by Eleventh Hour Sound »

Regarding the update.... when I want to hedge my bets before an update, (like all the time), I use Carbon Copy Cloner to duplicate my boot drive in it's last known good state, onto another HD. (Either to a cheap ATA drive or to another nice SATA boot drive)

Then, I know that no matter what kind of crazy stuff happens I'm just a few minutes away from booting from the backup drive, reauthorizing DP and getting back to work.... (Hopefully : )
DP11.1, 16" MacBookPro 2.3Ghz 8 Core i9's 32GB Ram 1TB SSD, (2) external 1TB Samsung SSD's , Steven Slate SSD 5.5 and Trigger Drums, ML-1 Mic and VSX Headphones, Omnisphere 2, Trilian, Ivory2, EW, MSI, MX-4, Philharmonik 2, Komplete, Reason, Live, Melodyne, IK Multi's Total Studio, ARC, T-RackS, SampleTron, AMG's KickA--Brass. and my beloved guitars :-)
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PeterMcCStrat
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Post by PeterMcCStrat »

there doesn't seem to me much difference in 4.9,.. as far as it having a negative affect,.. I dunno,... worth a shot I think.




BTW ,... I am taking a break, (fingers sore) from running the spankin new Apogee Ensemble through it's paces with my new Mac Pro, DP rig ,... I won't comment further for fear of jinxing myself.......

good thread guys.

best-

PM
Mac Pro 2.66 | 4GB ram | OS 10.5.4 | MacBook Pro 2.4 | 2GB ram | 10.5.4 | Apogee Ensemble | Apogee Duet | DP 6.01
trond
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Post by trond »

FWIW I'm on 10.4.9 with my macpro, and I do use a PCIe-424 with a number of MOTU interfaces. No glitches that I can tell.

Trond
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monkey man
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Post by monkey man »

Hope you find your way through this OK, Shoosh.

Considering the "interesting" times you've been experiencing lately, it seems to me this is the last thing you need.
A convergence of disparate yet more or less equally annoying challenges, eh?

Monkey's rootin' for ya. :wink:

Mac 2012 12C Cheese Grater, OSX 10.13.6
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Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack

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Jim
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Post by Jim »

PeterMcCStrat wrote:there doesn't seem to me much difference in 4.9,.. as far as it having a negative affect,.. I dunno,... worth a shot I think.
So, it's not snappier?



.
recording: Mac Mini 2018 - 32GB RAM - 3.2 GHz 6-Core Intel Core i7 - two Focusrite Scarlett 18i20 - OS 14.7.2 - DP 11.34
mixing: Mac Mini M4 Pro - 64 GB RAM - Focusrite Scarlett Solo - OS 15.3.2 - DP 11.34
VIs and Plug-ins: hundreds (amassed since 1990)
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