using D5P W/ DAE on 10.4.9 Alway lost digital clock signal

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gt
Posts: 7
Joined: Sun Jan 02, 2005 10:01 pm
Primary DAW OS: MacOS
Location: hk

using D5P W/ DAE on 10.4.9 Alway lost digital clock signal

Post by gt »

anybody use this setting , cos i got a lot of trouble using dp4.61 to 5.11 with dae 6.9 to 7.3 in os 10.4.9 & 10.3.9,
alway crash my machine . lost clock signal . Also only can launch dp when startup mac once , then i need to take out the dp pref alway from user libary , errrrr... very bad ! is it lot of bug in dp 5 ? but open PT is stable , how come! And , also crash the MIDI system when i plug the express 128 ! Any people can help to answer this. And i just bought the novation remote SL too , but never can work in my mac with using express 128 in sametime . Even my midair remote too !
Take 5 hour to work , need 3 hour to stuck in Those problem! :cry: :cry:
spirit
Posts: 406
Joined: Tue Oct 26, 2004 10:01 pm
Primary DAW OS: Unspecified

Post by spirit »

Regarding DAE problems.

Are you sure that DP 5.11 is even supposed to be compatible with PT 7.3?
It might be that it is compatible with PT 7.1 or so. Also 10.4.9 might not be supported, an earlier version of 10.4 might be less at risk of having problems.

Maybe check duc.digidesign.com and search for posts about DP to see if it says anything about which version of PT works with DP5.11.

Good luck
tripit@earthlink.net
Posts: 744
Joined: Fri Oct 15, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Hollywood, CA.

Re: using D5P W/ DAE on 10.4.9 Alway lost digital clock sign

Post by tripit@earthlink.net »

gt wrote:anybody use this setting , cos i got a lot of trouble using dp4.61 to 5.11 with dae 6.9 to 7.3 in os 10.4.9 & 10.3.9,
alway crash my machine . lost clock signal . Also only can launch dp when startup mac once , then i need to take out the dp pref alway from user libary , errrrr... very bad ! is it lot of bug in dp 5 ? but open PT is stable , how come! And , also crash the MIDI system when i plug the express 128 ! Any people can help to answer this. And i just bought the novation remote SL too , but never can work in my mac with using express 128 in sametime . Even my midair remote too !
Take 5 hour to work , need 3 hour to stuck in Those problem! :cry: :cry:
I thought I was the only one with this clock problem. I have the same setup and same problem. DP loses clock all the time, usually followed by a kernal attack crash. I'm using 6.94 mostly because DP doesn't allow for RTAS on aux tracks with DAE 7. I have DP7.1 but I'm not using it with DP until DP gets the RTAS issue fixed.

As for the MIDI problem:
I have MIDI express 128, two of them, and they work fine. But, I'm having constant crashes when ever I have an audio track armed and move around on the time line. I was under the assumption that it was an audio issue, but the last time it happened and looking at the crash report, it seems that core MIDI may be involved. I'm still trying to find the root of the problem. If you don't know how, you can look at crash reports in your user/lib/ in the log folder. In there you will see another folder called crash report. Inside of that you should see a log for DP. Open that and take look to see what was causing the crash. For more information about crash reports, you can also look it up at Apple support.

Try this: when you dump your DP prefs, make sure to dump all of the DAE prefs as well. Also, you might want to take look at what version of MOTU MIDI driver you are using. MOTU recommends using the latest version, but some people are finding that different versions have worked better for various problems. Try getting rid of your com.apple.audio.AudioMIDIsetup.plist in the prefs folder. A corrupt audio MIDI pref might be the reason express 128 and remote sl are not working properly.

Also, if your not already doing so, use a cache cleaner like Tiger Cache Cleaner and run it on a regular basis. It should help keep things running. Discwarrior is also a good investment. I run both on a regular basis.

Lastly, make sure you call and email MOTU tech support and make them aware of the problems. This especially for the clock issue. They need to know that this is a problem not just with one of us. Now that I know someone else with the exact same problem, I know it's not just something with my rig. There is something wrong with DAE and DP and they need to know that it needs to be fixed.

One last thing. If you get a crash error DAE number. Be sure to write it down and post it here. I want to see if we're getting the same error numbers. The number that I keep getting isn't a known error number by either Digi or DP. Digi has told me that it is an error number that would be related to DP and not DAE, so they have no information on that number.
Last edited by tripit@earthlink.net on Fri Apr 06, 2007 2:12 pm, edited 1 time in total.
tripit@earthlink.net
Posts: 744
Joined: Fri Oct 15, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Hollywood, CA.

Post by tripit@earthlink.net »

spirit wrote:Regarding DAE problems.

Are you sure that DP 5.11 is even supposed to be compatible with PT 7.3?
It might be that it is compatible with PT 7.1 or so. Also 10.4.9 might not be supported, an earlier version of 10.4 might be less at risk of having problems.

Maybe check duc.digidesign.com and search for posts about DP to see if it says anything about which version of PT works with DP5.11.

Good luck
DUC has no anwsers. I've been through it a million times. I'm not sure about 7.3, but that isn't really the issue. It's a real problem with DAE 6.9 and 7.1 and 7.2 and all the DP5 versions. I've had the problem with all the OS from 10.3 on up with all the DAE and all the DP5 (I've tried all the combinations)
tripit@earthlink.net
Posts: 744
Joined: Fri Oct 15, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Hollywood, CA.

Post by tripit@earthlink.net »

I just sent yet another email to MOTU tech support telling them about this issue again :(
gt
Posts: 7
Joined: Sun Jan 02, 2005 10:01 pm
Primary DAW OS: MacOS
Location: hk

Post by gt »

tripit@earthlink.net wrote:I just sent yet another email to MOTU tech support telling them about this issue again :(
First of all , thanks to told me all thing happened from your same as me , i did all the procedure you suggusted , still didn't work , even pt 7.3 too .
Problem must in motu dp5 , cause my friend just use all the motu hardware too , also still not stable with it ! And Strange is all my plugin is purchased , so why it happen . I also sent an complain mail to motu too .
Cause i using it from V.1 to now . It seem getting worse day by Day.Haha . Also they announce M5 V2 2 year ago , ask them where's now , They just answer develop with compare it to intel mac. So i need to change my Mac again! I just reinstore all the os10.4 again . cause someone send me a dp5 file , i can' t open it , but all my friend mac can open , real strange . Hope they take the lead again , otherwise switch to pt or Logic also a good idea HaHA , Cause they sound better & the MIDI velocity edit icon is bigger , Thank & let you know if i find out those problem . Hope they make Version 6 asap.
spirit
Posts: 406
Joined: Tue Oct 26, 2004 10:01 pm
Primary DAW OS: Unspecified

Post by spirit »

tripit@earthlink.net wrote:
spirit wrote:Regarding DAE problems.

Are you sure that DP 5.11 is even supposed to be compatible with PT 7.3?
It might be that it is compatible with PT 7.1 or so. Also 10.4.9 might not be supported, an earlier version of 10.4 might be less at risk of having problems.

Maybe check duc.digidesign.com and search for posts about DP to see if it says anything about which version of PT works with DP5.11.

Good luck
DUC has no anwsers. I've been through it a million times. I'm not sure about 7.3, but that isn't really the issue. It's a real problem with DAE 6.9 and 7.1 and 7.2 and all the DP5 versions. I've had the problem with all the OS from 10.3 on up with all the DAE and all the DP5 (I've tried all the combinations)
Maybe the note that DP7.3 was not supported with DP5.1 was hidden in a compatibility document, or MOTU tech notes or somewhere. Have you tried DP5.11 with PT 6.91?(before the tiger compatibile 6.92)? On 10.3.8 DP4.6 has problems with PT6.91, but losing clock hasn't (touch wood) been observed- maybe it is 10.4? In any case 10.4.8 or earlier Digi design supported OS's would possibly be safer.
What hardware does the original poster have?
If DP isn't working (most people find it works pretty well with MOTU hardware which the original poster reports is not the case with his friend)-
then he already has protools to try importing the session.
There might be the option of going back to Dp4.6 PT6.9 if his computer will operate on 10.3.8- buggy but (touch wood again) it can work in DAE mode with occassionally required restarts/preference trashing and long load times for big sessions etc.
spirit
Posts: 406
Joined: Tue Oct 26, 2004 10:01 pm
Primary DAW OS: Unspecified

Post by spirit »

tripit@earthlink.net wrote:
spirit wrote:Regarding DAE problems.

Are you sure that DP 5.11 is even supposed to be compatible with PT 7.3?
It might be that it is compatible with PT 7.1 or so. Also 10.4.9 might not be supported, an earlier version of 10.4 might be less at risk of having problems.

Maybe check duc.digidesign.com and search for posts about DP to see if it says anything about which version of PT works with DP5.11.

Good luck
DUC has no anwsers. I've been through it a million times. I'm not sure about 7.3, but that isn't really the issue. It's a real problem with DAE 6.9 and 7.1 and 7.2 and all the DP5 versions. I've had the problem with all the OS from 10.3 on up with all the DAE and all the DP5 (I've tried all the combinations)
Maybe the note that DP7.3 was not supported with DP5.1 was hidden in a compatibility document, or MOTU tech notes or somewhere. Have you tried DP5.11 with PT 6.91?(before the tiger compatibile 6.92)? On 10.3.8 DP4.6 has problems with PT6.91, but losing clock hasn't (touch wood) been observed- maybe it is 10.4? In any case 10.4.8 or earlier Digi design supported OS's would possibly be safer.
What hardware does the original poster have?
If DP isn't working (most people find it works pretty well with MOTU hardware which the original poster reports is not the case with his friend)-
then he already has protools to try importing the session.
There might be the option of going back to Dp4.6 PT6.9 if his computer will operate on 10.3.8- buggy but (touch wood again) it can work in DAE mode with occassionally required restarts/preference trashing and long load times for big sessions etc.
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