iS ANYONE USING THIS COMBINATION? I CANNOT GET THE teh 828 to start the add hardwear after rebooting from driver install, yes i disaabled on board audio, yes 828 was off when installign drivers,yes, teh firewire card and cables do work on oterh firewire hardware, yes ive been on tech support with motu for a decade now, yes i have installed teh drivers 4000 times,yes i have the most current 64 bit driver, yes motu is as interested as takeing a 4 pound sh|t with a 2 pound a$$. I give up,....
anyoen looking for a 822 mk2? can you point me to a company taht cares?
thanks amon t.
asus m2n32 64 x2 dual 4800, 1 gig corsair ddr2 800 , 2 X sli 7600 GT MSi,
sata 2 raid 0 160 x 2 barracuda
828 MK2 1394 ISSUE WITH ASUS M2N32 WINXP 64 BIT
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. for Mac OSX
I had a similar problem with the Asus SLI Deluxe board. Everything worked fine under XP32 but once the MoTU 64bit drivers came out and I upgraded to XP64 it fried my MoTU device and would no longer work in any of my other PCs. It took some time for MoTU to get me the RMA and replacement and I never did receive the results of what happened. Since it worked fine under XP32 on the same hardware...I could only assume the XP64 driver fried it since no other systems would even recognize it once I used the XP64 driver.
Needless to say it cost me $200 to have both my MoTU devices fixed and shipped to MoTU for repair.
Needless to say it cost me $200 to have both my MoTU devices fixed and shipped to MoTU for repair.
thanks for the reply
Motu is dodging my questions and refuseing to help me with this issue, i have used motu for about 10 years now. This is very dodgy and unexpected form them. MOTU YOU F-ING SUCK!!!
what are you using now if i may ask?
thanks
what are you using now if i may ask?
thanks
I was using my FW-1884 since it has yet to fail however it does not work at all under XP64.
Once the 828mkII was back from repair I switched back to using it. The MoTU products are great but the support is the worst I have ever seen for sure. They seem to be a big company but considering how difficult it is to get one of their products repaired I don't think I will be using MoTU if I have any further problems. This was the first problem in two years but cancelling 20 hours of paying studio customers really hurt the business. Not to mention the customers all knew about the situation and not real happy with their support.
Once the 828mkII was back from repair I switched back to using it. The MoTU products are great but the support is the worst I have ever seen for sure. They seem to be a big company but considering how difficult it is to get one of their products repaired I don't think I will be using MoTU if I have any further problems. This was the first problem in two years but cancelling 20 hours of paying studio customers really hurt the business. Not to mention the customers all knew about the situation and not real happy with their support.