DP 5.1 is crashing on my Macbook

daniel.sneed · Post by **daniel.sneed** » Thu Oct 12, 2006 5:35 am

here is my crash report (part of)

OS Version: 10.4.8 (Build 8L2127)
Command: Digital Performer
Path: /Applications/MOTU DP5 Folder/Digital Performer 5.1.app/Contents/MacOS/Digital Performer
Version: 5.1 (5.1)

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x3a62466d

Thread 10 Crashed:
0 com.motu.MAS.framework 0x01eab5d0 MasMakeNonStandardSurroundSettingID + 218
1 com.motu.MAS.framework 0x01ec1429 0x1e4c000 + 480297
2 com.motu.MAS.framework 0x01ec2195 0x1e4c000 + 483733
3 com.motu.MAS.framework 0x01ed1885 0x1e4c000 + 546949
4 com.motu.MAS.framework 0x01e7f208 0x1e4c000 + 209416
5 com.motu.MAS.framework 0x01e7fa77 0x1e4c000 + 211575
6 com.motu.MAS.framework 0x01e807f3 0x1e4c000 + 215027
7 com.motu.MAS.framework 0x01ec0d96 0x1e4c000 + 478614
8 com.motu.MAS.framework 0x01ec2539 0x1e4c000 + 484665
9 com.motu.MAS.framework 0x01ec25f1 0x1e4c000 + 484849
10 libSystem.B.dylib 0x90023d87 _pthread_body + 84

Thread 11 Crashed:
0 com.motu.MAS.framework 0x01eab5d0 MasMakeNonStandardSurroundSettingID + 218
1 com.motu.MAS.framework 0x01ec1429 0x1e4c000 + 480297
2 com.motu.MAS.framework 0x01ec2195 0x1e4c000 + 483733
3 com.motu.MAS.framework 0x01ec2212 0x1e4c000 + 483858
4 com.motu.MAS.framework 0x01e736ae 0x1e4c000 + 161454
5 com.motu.MAS.framework 0x01e73ca7 0x1e4c000 + 162983
6 com.motu.MAS.framework 0x01ec0d96 0x1e4c000 + 478614
7 com.motu.MAS.framework 0x01ec2539 0x1e4c000 + 484665
8 com.motu.MAS.framework 0x01ec25f1 0x1e4c000 + 484849
9 libSystem.B.dylib 0x90023d87 _pthread_body + 84

daniel.sneed · Post by **daniel.sneed** » Thu Oct 12, 2006 6:25 am

I've just mailed to Motu, waiting and hoping, what else ?

My system is kept clean, defragged, hardware-tested, audio only partition, dedicated FireWire audio drive.

I get random inexpectedly quit with DP5.1 on my 1.83 macBook
Sometimes after 2 min, sometimes 30 min
Even with DP project launched but no action at all : it just vanishes
Even with built-in audio
Only few DP stock plugins used, no third party plug-ins on the system
Even with buffer 1024, multiplier 2, priority mid (or low), pe-fill buffer off
Only 7 stereo audio tracks, of 5 minutes only
Even if the project is loaded from within a new created project whit load command
OSX does not need a reboot after crash, just re-launch the projet and I can work again for an unknown time

I'm a bit confused, DP 4.6 used to be so stable on my old Titanium667
By now, my new system is completely unusable for real-world work
I use Apple-S command after every action...
I loose so much time and focus

Timeline · Post by **Timeline** » Thu Oct 12, 2006 6:26 am

I'm beginning to wonder if the fact I run OnYx and TechTool4 on a regular basis I have been void of such crashing on my non-Intel gear. I do have an occasional quit usually related to buffer settings.

Also do the settings prescribed by motu and re-loaded all old sessions.
Could be the same results as the SuperDuper backup.

barks · Post by **barks** » Thu Oct 12, 2006 7:50 am

I also forgot to mention that when the mac wakes from sleep mode, no audio comes out of the interface even though it states it is loaded. I have to actually unplug the firewire cable for my 828 to get the mac (driver?) to re-recognise the interface.

Barkley

daniel.sneed · Post by **daniel.sneed** » Thu Oct 12, 2006 8:58 am

sometimes that "no sound" happens also here.

I tried to figure how that was possible, cause everything looks right in track and bundle windows

My actual workaround is :
closing DP and that project
opening another small projet (I chosed one that loads fast)
push play and listen just 1 second (just to be shure)
closing DP and that second one
opening the first project : all is fine
seems weird but it happens rather rarely by now.

By the way, I use OnyX and TechToolPro on a regular basis.
But DP 5.1 seems very buggy by my experience on Intel. Perhaps just fine for some others, but bad for MY macBook. Gilles says he's very happy with his one.

barks · Post by **barks** » Thu Oct 12, 2006 9:40 am

Thanks for that info, I'll give that a try. I am getting pretty good at fumbling for the fW lead at the back of the mac now though!

Barks

giles117 · Post by **giles117** » Thu Oct 12, 2006 9:16 pm

As to repeat, I just did 3 hours of recording with 5.1 on my macbook. Hassle free.

I am stumped by your problems, I genuinely wish I could be of help.

I havnt been n in a while, do you do a fresh install of everything????

If so, I am totally at a loss. I had one issue with my macbook so far. My internal Fujitsu drive stopped working. It spun up, but no data reads. Apple gave me a seagate that is working pretty well. Took 24 hours for them to get the replacement drive in the store for replacement. So basically, next day repair.

daniel.sneed · Post by **daniel.sneed** » Fri Oct 13, 2006 1:13 am

specially for you bark

found another trick for that "no sound" thing.

if sometimes at startup, DP shows audio playing out, on the right audio gear, but there's no audio at all there :
I just change back and forth to another clock source (even one wich does NOT exists).
just do that on transport window

seems to force to chek connection to my motu 828mk1
very quick and easy

cchord59 · Post by **cchord59** » Fri Oct 13, 2006 11:19 am

How many of the people suffering from intermittent crashing hear a loud crack right before dp quits?

It happens to me about %20 of the time.

I have no Idea what it is.

Dwetmaster · Post by **Dwetmaster** » Fri Oct 13, 2006 12:43 pm

Yes me too

daniel.sneed · Post by **daniel.sneed** » Sat Oct 14, 2006 4:59 am

yes me too, sometimes.

barks · Post by **barks** » Sat Oct 14, 2006 5:45 am

Click, Pop....yup!

Salvator · Post by **Salvator** » Sat Oct 14, 2006 5:46 am

Same here,

I just got an imacintel fresh from factory, I repaired permissions, installed DP 5.1, repaired again permissions, launched DP, and it's crash city !
especially when opening 4.6 session

I heard that noise once as well
Same crashlog here.
I wouldn't recomend to spend much time in OS reinstalation and all as it seems like a bug that motu have to resolve.

Salvator

daniel.sneed · Post by **daniel.sneed** » Sat Oct 14, 2006 7:21 am

I am investigating a bit further.

it's crash city with my new "big" projects in 5.1
All of them are build over an old 4.6 project I always use when I create one. Acting as a template in fact.

it's an empty project wit 4 MIDI and 4 audio tracks, VI tracks, 4 aux and 1 master V-rack, 1 effect V-rack, 1 VI V-rack, only motu plugs.
This project, and others built in the same way, crash within few minutes after opening.
Same thing loading them with load command.

BUT

making a test with one of those projets :
I throw out all except one long 1 hour stereo audio track.
just kept also 1 master virtual rack, and 1 effect virtual racks, with motu plugs
hit play and repeat mode : it is runing for 4 hours now !

I'll keep on searching that direction, adding other tracks and else, one by one, and crossing my fingers.

arnaud · Post by **arnaud** » Sun Oct 15, 2006 1:58 am

same problem with my macbook pro (2ghz). but it crashe when i use masterworks eq on lot of tracks (16). When i don t put any plugs everything work fine. it i s happen to somebody ?